In my address book, I have a set of templates for correspondence with my wife (new mail, reply, etc).  When I originate a message -- i.e., new mail -- everything works fine.  But when I try to reply to one of her messages, TB uses the default template for the account rather than the reply template made just for her.  (There's no issue with differing e-mail addresses; she uses only a single address.)

Could it be caused by her proper name not appearing in incoming e-mails? When I receive mail from her, the From header contains only her address, rather than something like "Firsname Lastname <first.last@nullvoid.com>."  I'd hate to think I have to tell correspondents to reconfigure their outgoing information in order for it to properly link up with my address book.  My wife would do it, but I can't ask clients to take that step.

Thanks for any assistance.