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No response to bugreport, Ritlabs still alive?
 
I have mailed a bug concerning email-sending
to the support several times and also posted
it here:
http://www.ritlabs.com/en/forum/read.php?FID=4&TID=643

No response.

Who knows, what is required to get a response from the support?

Thanks
Christof  
 
When you're sure that it's a bug, you should report it to the bug track system, not to this forum. This forum is for configuration issues and though it's run on the Ritlabs server the forum is intended as users helping users.


You can insert bugs in the bugtracker, by logging in to:
https://www.ritlabs.com/bt/main_page.php
Choose 'The Bat' and add a new item.
First check whether someone has reported the same bug, then you can
add a note to that bug.
Bugs that are reported by more users are more likely to get attention
than bugs by one. And the system isn't smart enough to understand
that bugs might be the same.
And add just one bug per entry. Makes everything easier, both for
other users who want to add a note and for the developers.  
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
Next question.

I see the versions are going up, but we have no access to the program.

I'm curious, this major release 3.0.1.33 when is there going to be a new release?  

There usually is an Xmas release, will there be?  And if so when, (before Xmas) or is it too messed up?

I see a lot of bugs that are noted fixed.

It would be nice if you had a "use at your own discretion" latest build download, maybe that will fix issues that many are having now!


 
The next version is the Xmas release (has been promised) and I suppose it'll be issued one ofthis days.

For your other question. There are betas, to use those, you need to enroll in the beta-system, to register as a beta-tester, you can go to: http://www.ritlabs.com/en/partners/testers/

Note that any problems with beta-versions should not be discussed on this forum. You can discuss those at the tbbeta mailing list (for more info: http://www.silverstones.com/thebat/TBUDLInfo.html ) and real bugs should be reported via the bug-tracker.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
Thanks!

Yes, I have noted a few bugs already.

Am going to sign up, I use it daily with many of its options as well, so I will be good use for the team.
 
Quote
Roelof Otten wrote:
The next version is the Xmas release (has been promised) and I suppose it'll be issued one ofthis days.

Just read that I have to eat my words, since somebody from Ritlabs just said that it'll be at the beginning of next year for the next release, since they prefer a stable version above a pretty release date.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 :D
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