|
I have exactly the same problem!
____________________
Using The Bat! v5.0.36.2 |
|
|
|
|
|
But if I uninstall 4.2.38, will my e-mails remain intact?
____________________
Using The Bat! v5.0.36.2 |
|
|
|
|
|
Backup the data directory - copy to the desktop or somewhere, just to be safe. Assuming a Windows machine, the data directory is @ "C:\Documents and Settings\Rick\Application Data\The Bat!" Rick being MY login name
Next, from regedit, export the key "HKEY_CURRENT_USER\Software\RIT" Now you can uninstall and reinstall with the full knowledge that you can restore your data and the registry entries if need be. I doubt if you will need it though. I have made two reinstall upgrades this week and have had no problems at all. 8) |
|
|
|
|
|
You have to uninstall the old version and install the new version, because the windows installer sees both versions as 4.2.38
Uninstalling only deletes the program, it doesn't delete the user data. So your message base, address book, templates and other settings should remain untouched. But I've heard from a reliable source that it never hurts to make a backup, so you could make a backup before uninstalling.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs. |
|
|
|
|
|
Although I have had to uninstall with SOME previous updates, this is not always the case.
I have just upgraded from v4.2.38.4 to v4.2.38.6. and no uninstall was required. All my data, emails etc were preserved and the new version works just fine.  In short: an uninstall may not be required every time BUT as Roelof says "I've heard from a reliable source that it never hurts to make a backup, so you could make a backup before uninstalling" OR upgrading |
|
|
|
|
|
I just upgraded without any problem.
I did not uninstall it, just ran the installer and it works fine. The about us page shows, the license is valid till 5.0.99
Edited: - 23 December 2010 21:48:34
|
||||
|
|
|
|||