www.ritlabs.com [Topic: Can not go back to the version i paid for!] http://www.ritlabs.com New posts in Can not go back to the version i paid for! of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Mon, 23 Apr 2012 13:21:02 +0300 Can not go back to the version i paid for! Can not go back to the version i paid for! Downgrade is impossible! in forum The Bat! - Configuring the E-mail Client.
Yes, that was the problem. In C:\Program Files (x86)\TheBat! after uninstallation there was still thebat.exe. Deleted and reinstalled 5.0.36 again and this time it worked with no issues.
Probably the uninstall is not deleting the .exe and the install is not overwriting it.
Thanks!
23 April 2012 13:21:02, Daniel Niculae.]]> http://www.ritlabs.com/en/forums/forum4/topic10464/message34484/ http://www.ritlabs.com/en/forums/forum4/topic10464/message34484/ Mon, 23 Apr 2012 13:21:02 +0300 The Bat! - Configuring the E-mail Client Can not go back to the version i paid for! Can not go back to the version i paid for! Downgrade is impossible! in forum The Bat! - Configuring the E-mail Client.
That's odd.
I did the same as you did.
Closing TB
Uninstalling 5.1.0.4
Because of what you said, I checked whether the The Bat! directory in C:\Program Files (x86) disappeared and it did so.
Installing 5.0.36
Ran TB and it said it was 5.0.36.2
Only difference with you is that my 5.1 is a registered version.

Could you try it again and after you've uninstalled TB, check whether "C:Program Files (x86)\The Bat!" is actually gone? And check also whether it has disappeared from your list of installed programs in the configuration screen.
23 April 2012 12:42:35, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic10464/message34483/ http://www.ritlabs.com/en/forums/forum4/topic10464/message34483/ Mon, 23 Apr 2012 12:42:35 +0300 The Bat! - Configuring the E-mail Client Can not go back to the version i paid for! Can not go back to the version i paid for! Downgrade is impossible! in forum The Bat! - Configuring the E-mail Client.
OK, let's take it step by step (on one computer - i can't test all of them as people are working right now).
I am on Windows 7 64bits. Starting TheBat! and checking version: It's TheBat! Version 5.1.0.4 UNREGISTRED EVALUATION COPY.
Then i'm closing TheBat! and going into Control Panel - Programs and Features - Remove TheBat! Professional.
Then starting to install the last TheBat! i have before 5.0.99 (valid for my license).
After installing, starting TheBat! would give me this error: "TheBat! Professional v5.0.36 Installer Information. Internal Error 2753. thebat.exe.30DEC6EE_6CEA_4942_B2A9_772217A27861".
Clicking OK (i have no other option) and starting TheBat! i am amased to see it's still TheBat! Version 5.1.0.4 UNREGISTRED EVALUATION COPY.
How in the world? I just uninstalled that version!!!

What else to do?
23 April 2012 11:33:03, Daniel Niculae.]]> http://www.ritlabs.com/en/forums/forum4/topic10464/message34482/ http://www.ritlabs.com/en/forums/forum4/topic10464/message34482/ Mon, 23 Apr 2012 11:33:03 +0300 The Bat! - Configuring the E-mail Client Can not go back to the version i paid for! Can not go back to the version i paid for! Downgrade is impossible! in forum The Bat! - Configuring the E-mail Client.
The only things I can think of, is that you've made a mistake in which version you were installing again.
Or that you installed v5.0.32, but that the installation of v5.1 got rid of the registration key of v4, so your bat says that you're running unregistered and that you mstakenly concluded that you're still on v5.1 because of that reason.
Check Help->About to check the version you're using, if that's v5.1 then uninstall it and install v5.0. If it's v5.0 in unregistered mode then insert your registration key again at help->Enter registration code.
22 April 2012 23:57:44, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic10464/message34479/ http://www.ritlabs.com/en/forums/forum4/topic10464/message34479/ Sun, 22 Apr 2012 23:57:44 +0300 The Bat! - Configuring the E-mail Client Can not go back to the version i paid for! Can not go back to the version i paid for! Downgrade is impossible! in forum The Bat! - Configuring the E-mail Client.
Our comercial version for TheBat! Professional got automatically updated to v5.1.0 and then we have noticed our license is not working anymore!
We are talking here about a company not beeing able to work because we got into trial mode (we have 12 licenses or more).
We have tried to downgrade to the latest version we got - TheBat! Professional v5.0.32 - But it didn't worked. Even after uninstalling v5.1 and installing v5.0.32, when we started TheBat! we still got the trial of v5.1.

Please inform us on how to go back to the version we paid for!
Thank you in advance!
21 April 2012 21:25:16, Daniel Niculae.]]> http://www.ritlabs.com/en/forums/forum4/topic10464/message34478/ http://www.ritlabs.com/en/forums/forum4/topic10464/message34478/ Sat, 21 Apr 2012 21:25:16 +0300 The Bat! - Configuring the E-mail Client