http://www.ritlabs.com New posts in Email Template - Not being used of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Fri, 19 Apr 2013 04:50:02 +0300 Email Template - Not being used Template problem V5.3.8 in forum The Bat! - Configuring the E-mail Client.
Hi Roelof,

It was not quite that but you pointed me in the right direction. While I did not have the "Reply to HTML in plain text" checked I did have the Default Editor for text: set to the microEd plain text option, so I have changed that to Html with plain text.And that has fixed the problem.

Many thanks for you help
Derek
19 April 2013 04:50:02, Derek Lavine.]]> http://www.ritlabs.com/en/forums/forum4/topic11033/message36776/ http://www.ritlabs.com/en/forums/forum4/topic11033/message36776/ Fri, 19 Apr 2013 04:50:02 +0300 The Bat! - Configuring the E-mail Client Email Template - Not being used Template problem V5.3.8 in forum The Bat! - Configuring the E-mail Client.
Have you enabled
Options -> Preferences -> Viewer/Editor -> Reply to HTML in plain tekst
That might be the cause.
18 April 2013 16:18:30, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic11033/message36770/ http://www.ritlabs.com/en/forums/forum4/topic11033/message36770/ Thu, 18 Apr 2013 16:18:30 +0300 The Bat! - Configuring the E-mail Client Email Template - Not being used Template problem V5.3.8 in forum The Bat! - Configuring the E-mail Client.
I have setup my email templates for new emails, replys etc.

The reply template is being used but when I create a new email the new email template is NOT being used correctly. The email content (from the template) is being used but I have told the template to use HTML/Rich text, but when I click new I the template content appears in plain text.

Has any one seen this before and knows how to fix it.

I am running windows 7, 64 bit and Bat V 5.3.8

Many thanks
Derek
18 April 2013 12:49:32, Derek Lavine.]]> http://www.ritlabs.com/en/forums/forum4/topic11033/message36766/ http://www.ritlabs.com/en/forums/forum4/topic11033/message36766/ Thu, 18 Apr 2013 12:49:32 +0300 The Bat! - Configuring the E-mail Client