http://www.ritlabs.com New posts in Email survey of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Tue, 10 May 2016 21:43:55 +0300 Email survey comments/questions about email survey in forum The Bat! - Configuring the E-mail Client.
We have just modified the relevant questions to explicitly state that the price of the new licence and for the  upgrade is for the Professional version.
10 May 2016 21:43:55, Maxim Masiutin.]]> http://www.ritlabs.com/en/forums/forum4/topic12679/message43316/ http://www.ritlabs.com/en/forums/forum4/topic12679/message43316/ Tue, 10 May 2016 21:43:55 +0300 The Bat! - Configuring the E-mail Client Email survey comments/questions about email survey in forum The Bat! - Configuring the E-mail Client.
Thank you! The comments that you have made are reasonable. We should have specified that the upgrade price is for the Pro version. As for the other suggestions, there are as advantages as the disadvantages, so let them keep as they are.
10 May 2016 21:36:20, Maxim Masiutin.]]> http://www.ritlabs.com/en/forums/forum4/topic12679/message43315/ http://www.ritlabs.com/en/forums/forum4/topic12679/message43315/ Tue, 10 May 2016 21:36:20 +0300 The Bat! - Configuring the E-mail Client Email survey comments/questions about email survey in forum The Bat! - Configuring the E-mail Client.
Usually I skip 9 out of 10 surveys halfways either because they're poorly designed (contain errors, don't have enough options for answering a question satisfactorily, ). This one is one of the best I've seen for a long time, but still with problems:

1. you ask which price is reasonable for a new license/upgrade, but you don't state which version you refer to (Home/Pro).

2. With Yes/No questions, you should include a "Not Sure" or "Don't know" option is cases where relevant (e.g. "Do you intend to switch to another email client in the next 6 – 12 months?")

3. Some people don't want to reveal their gender, age or other personal data, so make questions of that kind optional.

4. Personally I can't answer the last two questions, as I haven't used other email clients for years (I imagine others haven't either).
08 May 2016 06:11:51, Richard Andersen.]]> http://www.ritlabs.com/en/forums/forum4/topic12679/message43295/ http://www.ritlabs.com/en/forums/forum4/topic12679/message43295/ Sun, 08 May 2016 06:11:51 +0300 The Bat! - Configuring the E-mail Client