http://www.ritlabs.com New posts in Client window don't appear after welcome screen. of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Fri, 22 Jun 2018 17:23:08 +0300 Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I just tried to install The Bat! v8.4, thinking that after all these months, the buggy v8 branch would be straightened out.
But no..
After a clean install, this time I was actually able to go through the setup, but as soon as I clicked on "Finnish".. then nothing!
The program failed to appear, and I had to end the process (which were running in the background), using Windows' Task Manager.
Afterwards, I WAS able to start the program, which launched with a blank splash screen.
This was all that I needed to see..
*Back to v7.4.16, yet again!*

(Running Win8.1Pro,x64)
22 June 2018 17:23:08, Tomaso.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45924/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45924/ Fri, 22 Jun 2018 17:23:08 +0300 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
If you are using an AntiSpamSniper plugin, to to uninstall it to see whether it makes any difference.
16 June 2018 14:39:14, Maxim Masiutin.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45905/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45905/ Sat, 16 Jun 2018 14:39:14 +0300 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Hi,
any news or solutions?
27 March 2018 17:02:15, Claudio Ferri.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45626/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45626/ Tue, 27 Mar 2018 17:02:15 +0300 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Still a bug in 8.2.8. Installing the update got rid of the /nologo so I had to put it back.
04 March 2018 06:00:18, n0ukf.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45530/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45530/ Sun, 04 Mar 2018 06:00:18 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.

====quote====
Tomaso wrote:
You're just adding to the confusion, by putting the quotation mark in the wrong place.
=============

The quotes were not meant to be included on the commandline (and the example didn't require them), I just used them to separate the commandline from my other text. I agree that using boldface is a better solution though.
08 February 2018 15:25:24, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45418/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45418/ Thu, 08 Feb 2018 15:25:24 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.

====quote====
There should be a space before /nologo. For example: "D:\software\the_bat\thebat32.exe /nologo"
=============
You're just adding to the confusion, by putting the quotation mark in the wrong place.
For the install path that you used as an example, this would be the proper way of doing it:
"D:\software\the_bat\thebat32.exe" /nologo
28 January 2018 18:31:20, Tomaso.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45382/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45382/ Sun, 28 Jan 2018 18:31:20 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.

====quote====
Eran Blecher wrote:
When I add the  /NOLOGO  I get a message that there is a problem with the shortcut and that the name specified in the target box is not valid
How did you guys overcome this error (if you faced the same at all)?
=============
There should be a space before /nologo. For example: "D:\software\the_bat\thebat32.exe /nologo"
28 January 2018 17:26:45, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45381/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45381/ Sun, 28 Jan 2018 17:26:45 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
When I add the /NOLOGO I get a message that there is a problem with the shortcut and that the name specified in the target box is not valid
How did you guys overcome this error (if you faced the same at all)?
28 January 2018 09:45:43, Eran Blecher.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45380/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45380/ Sun, 28 Jan 2018 09:45:43 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
The /NOLOGO solution is great.  I wish I'd have found this posting before I wasted an entire day uninstalling, reinstalling, crying, and trying everything I could think of to get v8.2.4 64-bit to work properly again!
27 January 2018 12:35:43, Ray Mitchell.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45372/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45372/ Sat, 27 Jan 2018 12:35:43 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.

====quote====
I doubt if the developers will see your comment (this being a user-to-user forum).

=============
Nonsense.
Of course the developers are watching the forum, they just choose not to care about it.

btw; the bug still exist in v8.2.4.
There's no point in reporting it anymore, because judging from my past experiences with Ritlabs, years can go by before anything is done about it!
23 January 2018 17:35:42, Tomaso.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45360/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45360/ Tue, 23 Jan 2018 17:35:42 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I haven't touched the Run window size.
"Desktop/monitor management"? I have Comodo Internet Security, Glary Utilities (free, not paid upgrade), Malware Hunter (free), Malwarebytes (free), all installed long before the problem started.
22 January 2018 04:42:29, n0ukf.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45356/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45356/ Mon, 22 Jan 2018 04:42:29 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.

====quote====
n0ukf wrote:
Please figure out what this problem is and fix it
=============

I doubt if the developers will see your comment (this being a user-to-user forum). But they've probably been unable to find the cause of the problem, or they wouldn't recommend the /Nologo workaround.

Just wondering: When you go to the Properties of the shortcut that you use to launch The Bat, and look at 'Run', does it make a difference when you change the window size to Normal, Minimized or Maximized (from whatever you currently have there)?

I don't see the problem here, but apparently it affects users of a wide variety of systems. I wonder if they still have something in common - for instance, do they all use a certain desktop/monitor management software? Or the same anti-malware? It might help if those affected by the problem compare notes.
19 January 2018 18:43:04, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45350/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45350/ Fri, 19 Jan 2018 18:43:04 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Earlier this week I suddenly had this problem with 64 bit v8.0.14 on Win7-64 so I installed v8.0.18 (had downloaded it a week or 2 ago), still no help. Watching the process in Task Manager it would come up to 27MB memory then sitting overnight it slowly dropped to about 4MB. I finally looked here and found the /NOLOGO workaround, and at the same time added the Start in: path (was blank), now it's working again. Perhaps tomorrow I'll install 8.2.
Please figure out what this problem is and fix it, I like having the splash screen when TB starts and would like to remove /NOLOGO again.
19 January 2018 10:21:03, n0ukf.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45349/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45349/ Fri, 19 Jan 2018 10:21:03 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I just performed a clean install of v8.2, only to find out that this bug STILL hasn't been fixed!
Even worse, during the short amount of time that I had this version installed, it froze several times.
*Going back to v7.4.16*
11 January 2018 19:27:57, Tomaso.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45331/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45331/ Thu, 11 Jan 2018 19:27:57 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I have the same problem since yesterday, after installing Office365, I don't know if that has anything to do with it but when I click on the short cut I have of The Bat, I see the opening screen for 2 seconds and then it disappears and nothing happens, I have uninstalled and installed and again and again.
Nothing.
I do not have anything like is showing on the screenshot... The Bat is not even showing really. I wrote to support but have not heard back.

I have been using the Bat for the longest time so I am not a beginner.....
10 January 2018 12:13:04, Dia Huizinga.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45330/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45330/ Wed, 10 Jan 2018 12:13:04 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Yeah, I've used that parameter for as long as I can remember, to disable the splash screen.
In relation to the bug we're discussing here though, this should not be regarded as a "fix", but rather a workaround.
New users, or users that are simply performing a clean install of v8.x (which I did), is left with a non-working program, unless they figure this out.
This bug alone should have warranted a new release a long time ago!
08 January 2018 22:25:52, Tomaso.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45329/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45329/ Mon, 08 Jan 2018 22:25:52 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
The issue fixed by adding /NOLOGO parameter in the shortcut. See the screenshot.
A big thank you to Cesar Santos
06 January 2018 10:37:26, Pavel Koulikov.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45328/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45328/ Sat, 06 Jan 2018 10:37:26 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I just performed a clean install of v8.0.18, and this issue still exist!
Why hasn't it been fixed yet?
27 December 2017 01:09:13, Tomaso.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45321/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45321/ Wed, 27 Dec 2017 01:09:13 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Hi

All issues have gone away after the support team recommended to use "/NOLOGO" in the icon of TheBat as a parameter.  Using this parameter I was able to get the mail setup screen and succeeded getting/sending message.  When it had fixed I'd removed "/NOLOGO" from the icon parameter, using properties for that.

Thanks to the support team.
15 December 2017 13:32:42, Cesar Santos.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45287/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45287/ Fri, 15 Dec 2017 13:32:42 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I am facing the same issue.  TheBat! 8-0-14, both 32 and 64 bits installs, shows few screens but never reach the screen where we place name, e-mail address and password.  It seems that TB remains running in background but doesn't go to pop up its main screen.  

I have uninstalled and installed it several times without any luck.  I even tried to install it to Crossover 17.0 and PlayOnMac but no luck either.  I am using Windows 10 Home with the latest update, both to my desktop and Dell notebook.

I've also created a ticket #76537 on 08/12/2017, got the site automatic reply but no comments from the support team so far.  

All TheBat! previous release to 8-0-14 were perfect and running without issues.
13 December 2017 02:05:03, Cesar Santos.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45281/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45281/ Wed, 13 Dec 2017 02:05:03 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Hello,

Exact same problem here!

v8, not trial, licensed version.

No matter how many times I uninstall, even with Revo (9 USD @ BDJ today), no matter how many times I repair, main screen is gone and all I get is a background process.

Just created a ticket.
12 December 2017 21:13:10, Cristiano Monteiro.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45278/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45278/ Tue, 12 Dec 2017 21:13:10 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I just upgraded from TB5 to TB8 on my old WinXP(32bit) machine and am seeing the same problem, welcome splash screen then nothing. I also fresh installed TB8(64) on a Win7(64) machine and it runs fine there. I want to migrate all my folders to the newer machine but now that it's not running on XP, I can't export them.

Before I try, will TB5 reinstall over TB8 or will it see a newer version and abort the install?
12 December 2017 09:37:21, n0ukf.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45276/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45276/ Tue, 12 Dec 2017 09:37:21 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Look, virtualbox, clean install - https://www.dropbox.com/s/6w8qxkhuvlnpydo/virtual.mp4?dl=0
10 December 2017 21:36:06, Piotr Lewandowski.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45269/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45269/ Sun, 10 Dec 2017 21:36:06 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Well, not being there, my final suggestion is two-fold: file a problem report with support, mentioning the windows update, and also remove TB! completely with that uninstall utility, and do a fresh install with NO mail accounts. The goal here is to get TB! to start as though it was the first time. No settings of any kind. I emphasize that because the problem may be in your mail accounts. My hope is thst support has an easy fix, as an unreliable email client does not foster confidence. Good luck in your pursuits on this.
david
10 December 2017 20:39:01, david kirk.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45268/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45268/ Sun, 10 Dec 2017 20:39:01 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
There was a big windows upodate few days ago. Maybe this is reason.
My pc is clean I've done full scan.
10 December 2017 19:13:56, Piotr Lewandowski.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45267/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45267/ Sun, 10 Dec 2017 19:13:56 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
The registry key I was thinking of is at HKEY_CURRENT_USER\Software\RIT, but I will assume that revo uninstaller pro removed that.
Since it worked before, my only remaining suggestion is to do a system restore to an earlier date before the problem began. If that doesn't work, then the indication is something has been added to PC, possibly a bit of malware, but I'm always hesitant to leap to that conclusion. I had a similar experience to yours a few weeks ago and fixing the registry resolved the problem, so I was hoping it would for you as well  If you contact support, they may be able to advise on what would cause the problem you're seeing. Good luck.
david  
10 December 2017 15:06:59, david kirk.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45266/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45266/ Sun, 10 Dec 2017 15:06:59 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
I try to remove all by revo uninstaller pro and I done clean install.

https://www.dropbox.com/s/u2oa106k3ie1ljv/clean.mp4?dl=0 - looks like this.
10 December 2017 13:47:09, Piotr Lewandowski.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45265/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45265/ Sun, 10 Dec 2017 13:47:09 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
David, I don't made any changes. Work at one time and next day it didn't. TB at the same time works fine.
I try reinstall and clean registry by wise registry cleaner. Shoud I manually remove registry entries? Which one?
I try also Bat older 7 version and x86 version and nothing.

I don't want clean install because I have local foler with mails. I don't want to lose them.

Look - https://www.dropbox.com/s/r6mo7mvguwvta35/bat.mp4?dl=0
10 December 2017 13:01:51, Piotr Lewandowski.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45264/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45264/ Sun, 10 Dec 2017 13:01:51 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
It may help if you share more information. For example, what changes have you made that may affect it? Did TB! work at one time and the next day it didn't? A corrupted registry entry can cause this. Did you delete the registry entry when you reinstalled? A simple uninstall may have left registry entry there. I can't be sure it will work, but my suggestion is to uninstall, remove registry entries and then reinstall. Good luck,
david
09 December 2017 22:40:32, david kirk.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45261/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45261/ Sat, 09 Dec 2017 22:40:32 +0200 The Bat! - Configuring the E-mail Client Client window don't appear after welcome screen. in forum The Bat! - Configuring the E-mail Client.
Hi guys,

can you tell me what should I do when The Bat! window don't appear after welcome screen?
thebat64.exe process is active but there is nothing on desktop or taskbar.

I try almost everything - repair, clean install and move MailPwd folder to new installation but I can't fix this.
My pc is fine. All apps works fine. Thunderbird works fine.
09 December 2017 21:21:18, Piotr Lewandowski.]]> http://www.ritlabs.com/en/forums/forum4/topic13238/message45260/ http://www.ritlabs.com/en/forums/forum4/topic13238/message45260/ Sat, 09 Dec 2017 21:21:18 +0200 The Bat! - Configuring the E-mail Client