http://www.ritlabs.com New posts in HTML Fonts not displaying correctly of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Mon, 28 Mar 2022 16:17:23 +0300 HTML Fonts not displaying correctly HTML Fonts not displaying correctly in forum The Bat! - Configuring the E-mail Client.

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Daniel van Rooijen wrote:
What font was specified in the HTML code of the message? Apparently the HTML interpreter in The Bat used an unsuitable substitute for it. It might be helpful if you send both the html message and the screenshots to Ritlabs technical support (see 'Support' in the menu above) - if you do, please mention your versions of Windows and The Bat.

About images not downloading, I'd recommend that you read this recent topic:  https://www.ritlabs.com/en/auth-forums/forum4/topic15615/
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The font was Roboto, and it turns out that was missing from my system. I installed it and that resolved the font issue

As for images, usually they come in, or I see the button to download the, but rarely, I get no images and no button like the example. I will try the suggestions in the link you posted
28 March 2022 16:17:23, Slugger Baloney.]]> http://www.ritlabs.com/en/forums/forum4/topic15626/message53160/ http://www.ritlabs.com/en/forums/forum4/topic15626/message53160/ Mon, 28 Mar 2022 16:17:23 +0300 The Bat! - Configuring the E-mail Client HTML Fonts not displaying correctly HTML Fonts not displaying correctly in forum The Bat! - Configuring the E-mail Client.
What font was specified in the HTML code of the message? Apparently the HTML interpreter in The Bat used an unsuitable substitute for it. It might be helpful if you send both the html message and the screenshots to Ritlabs technical support (see 'Support' in the menu above) - if you do, please mention your versions of Windows and The Bat.

About images not downloading, I'd recommend that you read this recent topic: https://www.ritlabs.com/en/auth-forums/forum4/topic15615/
25 March 2022 23:32:26, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic15626/message53150/ http://www.ritlabs.com/en/forums/forum4/topic15626/message53150/ Fri, 25 Mar 2022 23:32:26 +0200 The Bat! - Configuring the E-mail Client HTML Fonts not displaying correctly HTML Fonts not displaying correctly in forum The Bat! - Configuring the E-mail Client.
For some HTML messages, the fonts are not displaying correctly. It always default to this long, thin font

Picture of email in The Bat:

[IMG WIDTH=586 HEIGHT=263]https://i.ibb.co/M2kdJLd/badfont.png[/IMG]

Picture of email in emClient
[IMG WIDTH=541 HEIGHT=249]https://i.ibb.co/1sRggP8/goodfont.png[/IMG]

And in The Bat I see no option to download the images for the email
25 March 2022 22:32:46, Slugger Baloney.]]> http://www.ritlabs.com/en/forums/forum4/topic15626/message53149/ http://www.ritlabs.com/en/forums/forum4/topic15626/message53149/ Fri, 25 Mar 2022 22:32:46 +0200 The Bat! - Configuring the E-mail Client