http://www.ritlabs.com New posts in Windows oversized when scalling set to higher than recommended. of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Wed, 16 Nov 2022 23:42:23 +0200 Windows oversized when scalling set to higher than recommended. Windows oversized when scalling set to higher than recommended. in forum The Bat! - Configuring the E-mail Client.

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Błażej Małyska wrote:
I created a ticket almost six months ago and there's been no fix since then. I had no such problems with the bat! v9. The client support is mediocre and of very low quality.  
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It's likely worth updating the ticket periodically and asking for updates. Ritlabs is a small company, and I'm sure the old adage "the squeaky wheel gets the grease" applies.
16 November 2022 23:42:23, Edward Reid.]]> http://www.ritlabs.com/en/forums/forum4/topic15850/message54398/ http://www.ritlabs.com/en/forums/forum4/topic15850/message54398/ Wed, 16 Nov 2022 23:42:23 +0200 The Bat! - Configuring the E-mail Client Windows oversized when scalling set to higher than recommended. Windows oversized when scalling set to higher than recommended. in forum The Bat! - Configuring the E-mail Client.
I created a ticket almost six months ago and there's been no fix since then. I had no such problems with the bat! v9. The client support is mediocre and of very low quality.  
09 November 2022 10:49:37, Błażej Małyska.]]> http://www.ritlabs.com/en/forums/forum4/topic15850/message54374/ http://www.ritlabs.com/en/forums/forum4/topic15850/message54374/ Wed, 09 Nov 2022 10:49:37 +0200 The Bat! - Configuring the E-mail Client Windows oversized when scalling set to higher than recommended. Windows oversized when scalling set to higher than recommended. in forum The Bat! - Configuring the E-mail Client.
Hi Błażej, thanks for your report! Please be sure to also report this directly to Ritlabs' tech support (by making a ticket, using the Support menu at the top of the screen). This forum is mainly user-to-user, and I think your problem is something that only the developers can solve.
09 November 2022 03:38:40, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic15850/message54371/ http://www.ritlabs.com/en/forums/forum4/topic15850/message54371/ Wed, 09 Nov 2022 03:38:40 +0200 The Bat! - Configuring the E-mail Client Windows oversized when scalling set to higher than recommended. Windows oversized when scalling set to higher than recommended. in forum The Bat! - Configuring the E-mail Client.
Most of the windows in the bat! v10.3.2 are oversized and unresizable when scalling is set to values larger than recommended. The issue occurs on two different computers.

System nr 1

OS: Windows 10
Resolution: 2880x1620
Scalling: 225%

Windows are oversized when scalling is set to 200% (recommended) and beyond.

System nr 2

OS: Windows 10
Resolution: 1920 x 1080
Scalling: 150%

Windows are oversized when scalling is set to 150% (recommended) and beyond.


I had no such problems with the bat! v9.  
08 November 2022 15:03:35, Błażej Małyska.]]> http://www.ritlabs.com/en/forums/forum4/topic15850/message54368/ http://www.ritlabs.com/en/forums/forum4/topic15850/message54368/ Tue, 08 Nov 2022 15:03:35 +0200 The Bat! - Configuring the E-mail Client