www.ritlabs.com [Topic: 10.4 no longer works] http://www.ritlabs.com New posts in 10.4 no longer works of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Fri, 22 Dec 2023 19:58:54 +0200 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
One more tip from me: try running TB in as Administrator.
22 December 2023 19:58:54, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message56130/ http://www.ritlabs.com/en/forums/forum4/topic16064/message56130/ Fri, 22 Dec 2023 19:58:54 +0200 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
I would boot the computer up in Safe Mode and then run The Bat to see if it is still misbehaving.
22 December 2023 18:40:52, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message56129/ http://www.ritlabs.com/en/forums/forum4/topic16064/message56129/ Fri, 22 Dec 2023 18:40:52 +0200 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
An update. There's a hint which helps, but the problem returns. Also in the newest V11 release.

After reporting the problem through a support ticket in October, I received an answer from Alexander Petrari, who recommended running The Bat v10 with "/reg:newprofile" parameter - creating new identities, establishing and configuring all e-mail accounts from scratch. That hint did help indeed. It took me a lot of time to configure The Bat! and all e-mail accounts, plus filters, and to synchronize with servers but eventually I was able to use The Bat! without freezing... till today.

Now the problem is back regardless if executing with or without the /reg:newprofile switch. Tried the fresh V11 version but it also misbehaves. It freezes as well on any editor window opening but unlike V10 it additionally causes 100% single CPU core load. The V10 remains humbly unresponsive using 0% CPU when frozen. So there's a difference but not a positive one.

None of V10 versions I tried work for me. The V11 doesn't work either. I'm forced to use v9.5.1 - the last correctly behaving release.

Also tried the "single process CEF", which doesn't help. Switching to other editor types doesn't help either.

Looking for another hint from the RitLabs support.
22 December 2023 14:39:18, Tomek Bialecki.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message56124/ http://www.ritlabs.com/en/forums/forum4/topic16064/message56124/ Fri, 22 Dec 2023 14:39:18 +0200 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
Same freezing issue on 10.5.0 / Win11 pro --- when Replying or switching to any Compose window. myindigocard

jjsploit download
09 November 2023 17:13:07, sazzy tone.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55868/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55868/ Thu, 09 Nov 2023 17:13:07 +0200 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
For those who's have "freezing": you can try running CEF in a single process (Options -> Preferences -> General) and mark checkbox about it.
19 October 2023 13:30:00, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55743/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55743/ Thu, 19 Oct 2023 13:30:00 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.

====quote====
Tomek Bialecki wrote:
Miloš , Thank you for the hint. It doesn't work for me. A RichText mail editor window also immediately freezes on open in v10.5.1. I see a subjective difference. The Bat! seems to freeze for a shorter period (~10 seconds) when opening a RichText editor window, while PureHTML editor seems to freeze the application for a longer period. Still, both editors remain unusable - as the application hangs-up multiple times after the initial freeze. It's impossible to write any e-mail.  
=============

Interesting. What about the plain text editor? You can force it's usage in Preferences -> Viewer/Editor.

In any case, this is a job for the devs. Hopefully you or someone else can help them reproduce the issue. I've never had such problems in v10 (or any other).
19 October 2023 12:49:25, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55738/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55738/ Thu, 19 Oct 2023 12:49:25 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.

====quote====
Miloš Radovanović wrote:

====quote====
Tomek Bialecki wrote:
Unfortunately, all The Bat! revisions released in the last year or so - freeze immediately when opening a mail editor window.
=============
Come to think of it, you could have an issue with the new HTML editor (aka PureHTML). Try switching to the other one (RichText) in Options -> Preferences -> Viewer/Editor -> HTML Editor.
=============
Miloš, Thank you for the hint. It doesn't work for me. A RichText mail editor window also immediately freezes on open in v10.5.1. I see a subjective difference. The Bat! seems to freeze for a shorter period (~10 seconds) when opening a RichText editor window, while PureHTML editor seems to freeze the application for a longer period. Still, both editors remain unusable - as the application hangs-up multiple times after the initial freeze. It's impossible to write any e-mail.  
19 October 2023 09:33:58, Tomek Bialecki.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55735/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55735/ Thu, 19 Oct 2023 09:33:58 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.

====quote====
Tomek Bialecki wrote:
Unfortunately, all The Bat! revisions released in the last year or so - freeze immediately when opening a mail editor window.
=============
Come to think of it, you could have an issue with the new HTML editor (aka PureHTML). Try switching to the other one (RichText) in Options -> Preferences -> Viewer/Editor -> HTML Editor.
18 October 2023 19:15:44, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55731/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55731/ Wed, 18 Oct 2023 19:15:44 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.

====quote====
Tomek Bialecki wrote:
Are the Ritlabs engineers even working on the problem? Any method to contact them directly and potentially help (sending log files, etc.?)
=============

This is a user forum, developers don't venture here. To contact them, use the support link above.
18 October 2023 19:11:50, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55730/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55730/ Wed, 18 Oct 2023 19:11:50 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
Same issue here. I'm installing every new v10 version with a hope for a proper fix. Also v10.5.1 today. Unfortunately, all The Bat! revisions released in the last year or so - freeze immediately when opening a mail editor window.

The good old V9.5.1 still works fine. I should demand a refund for the v10, which has never actually worked.

Are the Ritlabs engineers even working on the problem? Any method to contact them directly and potentially help (sending log files, etc.?)
18 October 2023 18:35:30, Tomek Bialecki.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55729/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55729/ Wed, 18 Oct 2023 18:35:30 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
Version numbers and d/l links can still be found here:  https://www.batboard.net/board/73-the-bat-final/
16 October 2023 23:28:09, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55718/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55718/ Mon, 16 Oct 2023 23:28:09 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
What's the version previous to 10.5 and where can I download it?
16 October 2023 20:39:32, RangoX.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55717/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55717/ Mon, 16 Oct 2023 20:39:32 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
For me only reinstalling 10.3.3.3 helped.
16 October 2023 15:11:21, Slava Uvarov.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55716/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55716/ Mon, 16 Oct 2023 15:11:21 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
Same freezing issue on 10.5.0 / Win11 pro --- when Replying or switching to any Compose window.
Disabling calendar and logo did not help.
13 October 2023 08:51:19, Ciprian Furtuna.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55701/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55701/ Fri, 13 Oct 2023 08:51:19 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
You can install v. 10.2.1. This solves the problem  
29 August 2023 18:07:26, Антон Б..]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55499/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55499/ Tue, 29 Aug 2023 18:07:26 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.

====quote====
Zygmunt Wereszczyński wrote:
I have observed such freezing after installation of new 10.4.0.9 beta version on 64-bit Windows 11. Using "/NoDirectX" parameter did not help. Only successful was complete deinstallation of The Bat! (including deleting RIT key in Windows register), and next the pure installation of 10.4.0.9 beta. Of course, the Mail directory was remained intact when The Bat! was deinstalled, so I can use it without problems.

Now freezing effect has disappeared.
=============
It didn't work for me....both 10.4.0.1 and 10.4.0.9 beta were a mess after installation...I tried everything...remove the files, remove the registers, etc. and nothing is working till now....bad decision to upgrade from 9 to 10...I regret it...
17 July 2023 00:10:35, Agustin Bolzan.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55401/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55401/ Mon, 17 Jul 2023 00:10:35 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
I have observed such freezing after installation of new 10.4.0.9 beta version on 64-bit Windows 11. Using "/NoDirectX" parameter did not help. Only successful was complete deinstallation of The Bat! (including deleting RIT key in Windows register), and next the pure installation of 10.4.0.9 beta. Of course, the Mail directory was remained intact when The Bat! was deinstalled, so I can use it without problems.

Now freezing effect has disappeared.
08 July 2023 13:06:13, Zygmunt Wereszczyński.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55353/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55353/ Sat, 08 Jul 2023 13:06:13 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
https://www.ritlabs.com/ru/auth-forums/forum3/topic16101/message55349/#message55349 - support says to start TB! with "/NoDirectX" parameter and it helps to one of users (see the link).  
07 July 2023 10:02:45, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55351/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55351/ Fri, 07 Jul 2023 10:02:45 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
You can do not use new calendar feature. I am not use it now, for example.
26 June 2023 15:33:34, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55321/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55321/ Mon, 26 Jun 2023 15:33:34 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
Has this issue were resolved in 10.4.0.2?
26 June 2023 13:55:47, _Chris_.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55319/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55319/ Mon, 26 Jun 2023 13:55:47 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.

====quote====
Whenever I attempted to respond to an email, the program would freeze for 20-30 seconds.
It seems there might be a problem with the program's email file-handling component.
=============

Agree with the email file handling as a fatal exception error is thrown on our side when replying to messages - the error specifies the attached logo.png in our reply emails. After closing and reopening TB, I'm able to reply but the error pops up again later when replying to someone elses email.
20 June 2023 00:13:54, Bill.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55289/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55289/ Tue, 20 Jun 2023 00:13:54 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.

I encountered a similar issue with version 10.4 of The Bat email client. Whenever I attempted to respond to an email, the program would freeze for 20-30 seconds. Additionally, switching between active windows and returning to an open window of The Bat caused the same freezing problem. I resolved it by uninstalling version 10.4.0.1 and reinstalling 10.3.3.3, which resolved the freezing. It seems there might be a problem with the program's email file-handling component.


19 June 2023 10:47:30, Ariel wilson.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55287/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55287/ Mon, 19 Jun 2023 10:47:30 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
I do confirm such a bug few times in a day (TB! have "freeze" for 10-30 seconds without any reason, v. 10.4).

Please report about it  to the support and send them link about this thread.  
18 June 2023 01:34:49, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55286/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55286/ Sun, 18 Jun 2023 01:34:49 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
I have the same issue from 10.4
when using The Bat,  and try to answer an email it freez for 20-30 sec.
Or when use any another program (change active window) and go back to any of open window of The Bat, it freez for 20-30 sec again.
Now I uninstalled 10.4.0.1  and install 10.3.3.3.  again, and it is Fine again.
I suppose there is a problem with email file handling part of the program.
16 June 2023 15:03:00, Peter Csuri.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55285/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55285/ Fri, 16 Jun 2023 15:03:00 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
I have the same problem.  THE Bat starts and occasionally checks email before freezing.  TWo pCX's  same problem.  Unusable. STarted since 10.4
11 June 2023 15:06:23, Russ Blohn.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55260/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55260/ Sun, 11 Jun 2023 15:06:23 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
Sorry, forget to say I tried all the versions of 10 I had, including 10.3.3.3. I assume the message store is OK since 9.5.1 works.
06 June 2023 12:03:26, John Hall.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55236/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55236/ Tue, 06 Jun 2023 12:03:26 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
>>  and went to 9.5.1 which works fine.
You can update to v10-3-3-3 last version before 10.4

Don't forget to ask support about your "adventures" with v10.4
06 June 2023 11:38:58, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55235/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55235/ Tue, 06 Jun 2023 11:38:58 +0300 The Bat! - Configuring the E-mail Client 10.4 no longer works 10.4 no longer works Had to revert to 9.5.1 to use TheBat in forum The Bat! - Configuring the E-mail Client.
I installed 10.4 32bit  which seems to work fine. Once I tried to use the calendar function it hung. Restarting made no difference. I tried to go back to 10.1 without success. I uninstalled 10.4 and 10.1 and went to 9.5.1 which works fine. Reinstalling 10.4 didn't work. Trying repair and it made no difference. Anything else I can try?
06 June 2023 11:25:31, John Hall.]]> http://www.ritlabs.com/en/forums/forum4/topic16064/message55234/ http://www.ritlabs.com/en/forums/forum4/topic16064/message55234/ Tue, 06 Jun 2023 11:25:31 +0300 The Bat! - Configuring the E-mail Client