http://www.ritlabs.com New posts in Bat becoming unreliable of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Tue, 11 Mar 2025 10:51:56 +0200 Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.

====quote====
George Salnik wrote:
Before you do reinstall post your bugs to support ticket, send screenshots example. If you not do this - you will never have a fix.
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I hear what you're saying, George, but a) sorry, too late, and b) my past experience of response to bug reports has been patchy. I seem to get unique faults that no-one else sees.

Thank you for the link. I managed to interpolate (or extrapolate?) the correct URI for 11.3 and my immediate problems are cleared.

I had a "dirty" shut-down problem for a long time, and some awkward interaction between The Bat! and AntiSpamSniper. The techies were not able to solve this, but it went away when The Bat! was up-issued. I forget the exact version number where this came about.  
11 March 2025 10:51:56, Chris Ramsden.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57666/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57666/ Tue, 11 Mar 2025 10:51:56 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
It's set for 60 s, but maybe that's just a bit too long. You can write a fair amount in 60 s. Then poof! Gone.  
11 March 2025 10:44:24, Chris Ramsden.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57665/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57665/ Tue, 11 Mar 2025 10:44:24 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.

====quote====
Chris Ramsden wrote:
Well, after running Maintenance Centre it shuts down clean now.
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That's good to hear. There was probably some invalid data in your messagebase, or in an index. I don't think it was related to any particular viewer at all.

As for losing editor text when a crash occurs, are you using the periodic auto-save function at all? See: Options | Preferences | Viewer/Editor | Editor Preferences | Auto-save every NN sec.
07 March 2025 04:59:25, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57658/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57658/ Fri, 07 Mar 2025 04:59:25 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
>> Does anyone have a link to v11.4 or v11.3?  
https://www.ritlabs.com/download/files3/the_bat/beta/v11/nau_thebat_64_11-4.msi
Try this.

I too can't use it 11.4.XX. Another bugs.

Before you do reinstall post your bugs to support ticket, send screenshots example. If you not do this - you will never have a fix.
06 March 2025 21:06:09, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57657/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57657/ Thu, 06 Mar 2025 21:06:09 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
Strange, the plain text viewer is the only one I never had any trouble with...

The German TB forum documents the links to all versions (installers on the RitLabs site): https://www.batboard.net/board/73-the-bat-final/
06 March 2025 20:12:21, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57656/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57656/ Thu, 06 Mar 2025 20:12:21 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
Well, after running Maintenance Centre it shuts down clean now.

Does anyone have a link to v11.4 or v11.3?  
06 March 2025 15:45:36, Chris Ramsden.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57655/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57655/ Thu, 06 Mar 2025 15:45:36 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
Thanks, Daniel and Miloš.

I am aware of the multiple processes, including those in the background. What you say about CEF seems to fit with my symptoms.

My issue is not with HTML, but plain text. I would prefer to read plain text in the basic (no smileys) viewer, but this is where I get the blank page. Switching to the ugly Rich Text mode fixes this, but I can't work with the fonts it uses.

Checking the message base integrity is good advice. Having to kill TB! every day always leaves me uneasy that it isn't able or being allowed to do an orderly shut down.

Having said all this, I still haven't found an alternative email client that meets all my needs and preferences. I'd be very reluctant to have to abandon The Bat!
06 March 2025 14:11:40, Chris Ramsden.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57654/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57654/ Thu, 06 Mar 2025 14:11:40 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
The only pop-up windows I get from TB are from the scheduler/calendar, reminding me of events (but never in this locked-up form). Go to Tools -> Scheduler and see what's going on. Try deleting all the tasks if there are any. What I find problematic with these is that once a message with an event invitation is viewed it will automatically be added to the scheduler and calendar, no matter how old. The calendar can be disabled, but I didn't find a way to stop this from happening with the scheduler. However, for me it's just a minor annoyance.

Regarding HTML viewing, v11.4.1 introduced a major new version of CEF which is full of problems. I recommend rolling back to v11.4 or v11.3 (which I found to be most stable v11). Even with these there is a running problem - CEF can sometimes lock up and it's processes remain in the background. The solution is to either restart Windows or kill those processes before starting TB again. There will be 3-6 TB background processes to kill in the Task Manager when TB itself is not running.
06 March 2025 13:16:17, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57653/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57653/ Thu, 06 Mar 2025 13:16:17 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
I'd run the Maintenance Center to check the integrity of the message base and if that doesn't help, uninstall and reinstall The Bat.

(I always make a backup of my entire mail folder before doing any of these things - its location is found under Options | Preferences | System).
06 March 2025 12:37:03, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57652/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57652/ Thu, 06 Mar 2025 12:37:03 +0200 The Bat! - Configuring the E-mail Client Bat becoming unreliable Hangs, and no plain text. in forum The Bat! - Configuring the E-mail Client.
Is it just me?

Once, twice a day I have to stop and restart The Bat! via Task Manager because there is an unresponsive modal dialogue. This also usually happens at the end of the day when I close down the computer.

https://imgbox.com/BjKn65N9

Plain text view of messages now normally results in a blank pane. If I view the message source I often see there is a plain text part. I will be able to see this plain text part this if I switch to the "Rich Text" viewer, but that uses a horrible serif font which is too small for my old eyes.

It's a real pain if that modal dialogue pops up when I'm composing a message. I can't do anything other than restart the program, losing whatever I have typed.

The Bat! Home Edition v 11.4.1
Windows 11 Pro 10.0.26100
06 March 2025 11:19:31, Chris Ramsden.]]> http://www.ritlabs.com/en/forums/forum4/topic16522/message57651/ http://www.ritlabs.com/en/forums/forum4/topic16522/message57651/ Thu, 06 Mar 2025 11:19:31 +0200 The Bat! - Configuring the E-mail Client