http://www.ritlabs.com New posts in P7M encrypted files freeze The Bat of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Mon, 21 Apr 2025 19:17:44 +0300 P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.
I think it's either caused by the HTML viewer (see if switching to Plain Text fixes it), or by your antimalware (reboot Windows in Safe Mode, relaunch The Bat and see if it still occurs).
21 April 2025 19:17:44, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57817/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57817/ Mon, 21 Apr 2025 19:17:44 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.

====quote====
Miloš Radovanović wrote:

====quote====
duralux duralux wrote:
The strange thing is that it hangs only if these kind of message with these attachments are in the inbox folder. If I forward them and so they appear on the sent folder, it doesn't freeze if I sel ect them....
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Strange indeed, but may be an opportunity for a workaround. You can create a dedicated folder for such messages, and use a filter to automatically move them there from the Inbox.

Unless it is the forwarding doing the "wrapping" of the whole message as an attachment which does the trick. (So your attachment becomes an attachment within an attachment.) EDIT: In that case you could perhaps create a filter which does two things:
1. Forward the message to yourself
2. Move the original message to a dedicated "Quarantine" folder which you never open
=============
good idea
I will try that if support doesn't find a solution
thanks!
17 April 2025 17:59:32, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57807/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57807/ Thu, 17 Apr 2025 17:59:32 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.

====quote====
Zygmunt Wereszczyński wrote:

====quote====
duralux duralux wrote:

The strange thing is that it hangs only if these kind of message with these attachments are in the inbox folder. If I forward them and so they appear on the sent folder, it doesn't freeze if I sel ect them....

=============
Try to switch the method of certificates handling from internal to Microsoft CryptoAPI (or vice versa) - see menu  Options > S/Mime and TLS.. U
=============
Unfortunately it's same
thanks anyway
17 April 2025 17:58:36, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57806/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57806/ Thu, 17 Apr 2025 17:58:36 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.

====quote====
duralux duralux wrote:

The strange thing is that it hangs only if these kind of message with these attachments are in the inbox folder. If I forward them and so they appear on the sent folder, it doesn't freeze if I sel ect them....


=============
Try to switch the method of certificates handling from internal to Microsoft CryptoAPI (or vice versa) - see menu Options > S/Mime and TLS...
17 April 2025 11:39:14, Zygmunt Wereszczyński.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57805/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57805/ Thu, 17 Apr 2025 11:39:14 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.

====quote====
duralux duralux wrote:
The strange thing is that it hangs only if these kind of message with these attachments are in the inbox folder. If I forward them and so they appear on the sent folder, it doesn't freeze if I sel ect them....
=============

Strange indeed, but may be an opportunity for a workaround. You can create a dedicated folder for such messages, and use a filter to automatically move them there from the Inbox.

Unless it is the forwarding doing the "wrapping" of the whole message as an attachment which does the trick. (So your attachment becomes an attachment within an attachment.) EDIT: In that case you could perhaps create a filter which does two things:
1. Forward the message to yourself
2. Move the original message to a dedicated "Quarantine" folder which you never open
17 April 2025 11:00:54, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57804/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57804/ Thu, 17 Apr 2025 11:00:54 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.
Hi
I use classic view. I tried to disable file preview but it still hangs as soon as I select the message in the Inbox.

The strange thing is that it hangs only if these kind of message with these attachments are in the inbox folder. If I forward them and so they appear on the sent folder, it doesn't freeze if I select them....

I also tried to contact support but no solution for now
16 April 2025 19:32:59, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57802/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57802/ Wed, 16 Apr 2025 19:32:59 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.
>> the conversation view is another story...
New view? An evil, son of Satan view.

>> Disabling preview is no biggie in the classic view
One of my loving feature. To not open small word/excel/pdf files in the desktop apps.

>> and use the tabs for previewing.
Thx, forget that tabs below is a preview feature. But prefer to click files directly in the attachment window.
16 April 2025 14:23:53, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57800/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57800/ Wed, 16 Apr 2025 14:23:53 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.

====quote====
George Salnik wrote:
1) Disable file preview feature. But that will disable all previews, not only p7m
=============
Ah, beat me to it

Disabling preview is no biggie in the classic view, I actually keep it permanently disabled and use the tabs for previewing. The conversation view is another story...
16 April 2025 10:54:05, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57799/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57799/ Wed, 16 Apr 2025 10:54:05 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.
Which message viewer are you using, the classic one or the conversation view?

In any case, try right-clicking on the part of the window where the attachments are, and deselect "Attachment auto-preview" if it is selected (should not have a checkmark next to it).
16 April 2025 10:48:41, Miloš Radovanović.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57798/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57798/ Wed, 16 Apr 2025 10:48:41 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.
1) Disable file preview feature. But that will disable all previews, not only p7m

R.Cl on a file - uncheck attachment "auto-preview"

2) Send to support few .msg examples of such a letters. Let they helps you. If they do something good - don't forget to tell us here.
16 April 2025 10:43:24, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57797/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57797/ Wed, 16 Apr 2025 10:43:24 +0300 The Bat! - Configuring the E-mail Client P7M encrypted files freeze The Bat in forum The Bat! - Configuring the E-mail Client.
Hello. When I receive an email with P7M file attachments, The Bat freezes for at least one or two minutes, even if I don't try to open the attached files. Just selecting the message containing the P7M files is enough to make The Bat hang...

This is a very common format in Italy, where documents are encrypted with a digital signature: https://sslinsights.com/what-is-p7m-file-extension/

How can I prevent this from happening?

Thank you very much!
15 April 2025 20:41:30, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic16558/message57796/ http://www.ritlabs.com/en/forums/forum4/topic16558/message57796/ Tue, 15 Apr 2025 20:41:30 +0300 The Bat! - Configuring the E-mail Client