http://www.ritlabs.com New posts in "Reply account" issue of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Thu, 06 Aug 2026 01:29:39 +0300 "Reply account" issue TheBat sends reply from other account than the one which received the message in forum The Bat! - Configuring the E-mail Client.

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George Salnik wrote:
This is a new and cool feature to use it "first and original" email account when you do reply. This is not a bug.

If you want to change back this behaviour then open TB! settings -> other options -> and disable checkbox "When replying, send from the account the message was addressed to (To/CC)"
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That doesn't make sense here.  The email is being sent from the form To: support@taosoft.dk, then a reply should also be sent from that address, not from one of the CC addresses the form also sends mails to.

Just in case I've changed the form code so it now uses the email address from the user as From: address instead of the admin@taosoft.dk account on the server, but as expected that doesn't make any difference.

https://taosoft.dk/temp/thebat_reply_issue_2.png
06 August 2026 01:29:39, Richard Andersen.]]> http://www.ritlabs.com/en/forums/forum4/topic16770/message58864/ http://www.ritlabs.com/en/forums/forum4/topic16770/message58864/ Thu, 06 Aug 2026 01:29:39 +0300 The Bat! - Configuring the E-mail Client "Reply account" issue TheBat sends reply from other account than the one which received the message in forum The Bat! - Configuring the E-mail Client.
Yep, "on" by default, but you can disable it in any time. Because it normal and right to reply from email-box that you was use it originally.  
05 August 2026 21:18:39, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16770/message58863/ http://www.ritlabs.com/en/forums/forum4/topic16770/message58863/ Wed, 05 Aug 2026 21:18:39 +0300 The Bat! - Configuring the E-mail Client "Reply account" issue TheBat sends reply from other account than the one which received the message in forum The Bat! - Configuring the E-mail Client.
Thanks George! So, is this new feature 'On' by default??
05 August 2026 18:31:04, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic16770/message58862/ http://www.ritlabs.com/en/forums/forum4/topic16770/message58862/ Wed, 05 Aug 2026 18:31:04 +0300 The Bat! - Configuring the E-mail Client "Reply account" issue TheBat sends reply from other account than the one which received the message in forum The Bat! - Configuring the E-mail Client.
This is a new and cool feature to use it "first and original" email account when you do reply. This is not a bug.

If you want to change back this behaviour then open TB! settings -> other options -> and disable checkbox "When replying, send from the account the message was addressed to (To/CC)"
05 August 2026 12:44:20, George Salnik.]]> http://www.ritlabs.com/en/forums/forum4/topic16770/message58861/ http://www.ritlabs.com/en/forums/forum4/topic16770/message58861/ Wed, 05 Aug 2026 12:44:20 +0300 The Bat! - Configuring the E-mail Client "Reply account" issue TheBat sends reply from other account than the one which received the message in forum The Bat! - Configuring the E-mail Client.
If nothing has changed on your end except for the update of The Bat, chances are that you've caught a bug here. Please report it to Ritlabs using the Support menu above. Be sure to include a copy of the full message (export it to .msg or .eml).
05 August 2026 05:44:09, Daniel van Rooijen.]]> http://www.ritlabs.com/en/forums/forum4/topic16770/message58856/ http://www.ritlabs.com/en/forums/forum4/topic16770/message58856/ Wed, 05 Aug 2026 05:44:09 +0300 The Bat! - Configuring the E-mail Client "Reply account" issue TheBat sends reply from other account than the one which received the message in forum The Bat! - Configuring the E-mail Client.
I have a contact form which sends the form content to a main email address plus CCs to two other email addresses for backup. I reply to the messages from the main account, this has been working fine until the latest TheBat update.  When I reply from the main account I now get a "Reply Account" notification telling me that the message is being sent from one of the CC accounts instead, despite the "To:" address in the message is the main account address. See screenshot here:

https://taosoft.dk/temp/thebat_reply_issue.png

Edit: And the message is indeed being sent from the CC account instead of the main account if I proceed.  
04 August 2026 22:50:36, Richard Andersen.]]> http://www.ritlabs.com/en/forums/forum4/topic16770/message58855/ http://www.ritlabs.com/en/forums/forum4/topic16770/message58855/ Tue, 04 Aug 2026 22:50:36 +0300 The Bat! - Configuring the E-mail Client