www.ritlabs.com [Topic: the bat! can't send mail while the outlook can]

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 12:07:44 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
the mailserver's welcome is
220 ESMTP SkyMiracle WorldPost KM 8.0

check "POP before SMTP an authentication option" or not will be the same.

btw: the outlook will always use "auth login" ,whatever i change option.

the bat! may use "auth plain" first, and if receive "530 ...." , it will use "auth login".
31 August 2005 12:07:44, veketer.

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 11:51:23 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
Ouch. Not so good then. "Require secure" is looking for a higher level of authentication and doing "none" if secure is not an option. Back to square one then.

"Auth login"... hmmm. I don't know what it would take to enforce "auth-login" use instead of "auth-plain". Clearly that is the show stopper here. What kind of server is it that you are using? Is POP before SMTP an authentication option that you could use instead? It may be that we will have to escalate this issue as a support ticket.

As for "upload file" to forum... you shouldn't need to. Just copy / paste the relevant log sections should be sufficient.
31 August 2005 11:51:23, Marck Pearlstone.

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 11:43:02 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
if i checked the "Requir scure(MD5)authentication" checkbok in the "Mail Transmission(SMTP)Authentication" dialogbox, there are no atuh at all.

when receive 250 mial.cendssss.com ,the next command that the bat! send is "MAIL FROM"

the the bat! log display :
2005-09-01, 00:36:46: SEND - connected to SMTP server
2005-09-01, 00:36:46: SEND - WARNING: there were no compatible authentication mechanisms detected

31 August 2005 11:43:02, veketer.

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 09:01:29 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
The difference is clearly "Auth plain" vs "Auth login".

Have you ticked the "Require secure authentication" box?

Here's a typical log from my server:

Wed 2005-08-31 14:59:01: --> 250-VRFY
Wed 2005-08-31 14:59:01: --> 250-EXPN
Wed 2005-08-31 14:59:01: --> 250-ETRN
Wed 2005-08-31 14:59:01: --> 250-AUTH=LOGIN
Wed 2005-08-31 14:59:01: --> 250-AUTH LOGIN CRAM-MD5
Wed 2005-08-31 14:59:01: --> 250-8BITMIME
Wed 2005-08-31 14:59:01: --> 250-STARTTLS
Wed 2005-08-31 14:59:01: --> 250 SIZE 0
Wed 2005-08-31 14:59:01: <-- AUTH CRAM-MD5
Wed 2005-08-31 14:59:01: --> 334 xxxxxxxxxxxxxxxxxxx
Wed 2005-08-31 14:59:01: <-- xxxxxxxxxxxxxxxxxxxx
Wed 2005-08-31 14:59:01: --> 235 Authentication successful
Wed 2005-08-31 14:59:01: Authenticated as marck at silverstones.com
Wed 2005-08-31 14:59:01: <-- MAIL FROM: SIZE=660

etc.
31 August 2005 09:01:29, Marck Pearlstone.

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 07:56:37 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
then use outlook, the conversion seem like this:

220 hello this is a stmp server
ehlo veketer
250 mial.cendssss.com
auth login
334 VXNlcm5hbwu6
Text Data //some thing unreadable
334 UGFzc3dvcmQ6
Text Data
235 Authentication successful
Mail from: ........
250 OK
rcpt to:
250 ok
Data
354......
31 August 2005 07:56:37, veketer.

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 07:53:03 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
i have changed everything i could. but it still can't .

i can't find the place in this forum that i can upload file.

while use the bat!, the conversion seem like this:
220 hello this is a stmp server
ehlo veketer
250 mial.cendssss.com
auth plain
334 VXNlcm5hbwu6
Text Data //some thing unreadable
334 UGFzc3dvcmQ6
MAIL FROM ..... SIZE=...
250 Ok
RCPT TO
554 : Recipient address rejected: Relay access denied
REST
250 Ok
REST
250 Ok
QUIT
221 bye
31 August 2005 07:53:03, veketer.

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 03:36:40 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.

====quote====
veketer wrote:
the bat! can't send mail by using some stmp server,while outlook can.
=============

In which case, you simply need to enable the right kind of SMTP authentication for that account in The Bat!.

Open the Account Properties window and select "Transport". Click the "Authentication" button next to the "SMTP server" entry box and enable SMTP authentication there. You can also fine tune what level and style of authentication is used in that same pop up dialog.
31 August 2005 03:36:40, Marck Pearlstone.

the bat! can't send mail while the outlook can

Wed, 31 Aug 2005 02:32:46 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
Go ahead, send it or upload it to the forum.
31 August 2005 02:32:46, Roelof Otten.

the bat! can't send mail while the outlook can

Tue, 30 Aug 2005 23:03:24 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
the bat! can't send mail by using some stmp server,while outlook can.

i catch the two tcp/ip conversition ,it show that there are some different while auth between the two software.

i have the picture of screen,how could i send to you,maybe it will help.
30 August 2005 23:03:24, veketer.

the bat! can't send mail while the outlook can

Tue, 30 Aug 2005 10:04:01 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
You're not giving us much information, do you?

Consider these options:
Firewall
Faulty or changed settings

Has TB been able to send mail or is it a new installed version? What server are you using and what kind of connection/mail box type?

30 August 2005 10:04:01, Roelof Otten.

the bat! can't send mail while the outlook can

Tue, 30 Aug 2005 05:55:02 +0300

the bat! can't send mail while the outlook can in forum The Bat! - Configuring the E-mail Client.
why?
30 August 2005 05:55:02, veketer.