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		<title>www.ritlabs.com [Topic: Reply template doesn't work]</title>
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		<description>New posts in Reply template doesn't work of  forum at www.ritlabs.com [www.ritlabs.com]</description>
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		<lastBuildDateTag>Tue, 04 Oct 2005 04:47:54 +0300</lastBuildDateTag>		<item>
			<title>Reply template doesn't work</title>
			<description><![CDATA[<b><a href="http://www.ritlabs.com/en/forums/forum4/topic1864/message8099/">Reply template doesn't work</a></b> in forum <a href="http://www.ritlabs.com/en/forums/forum4/">The Bat! - Configuring the E-mail Client</a>. <br />
			If I read you correctly, you set address book reply templates for certain contacts and when you reply to them the reply template in your address book doesn't get used.<br /><br />The most likely reason for this is that you've got multiple address book entries for the same contacts, some entries with a template and some without. <br /><br />So check for multiple entries for the same address (also when that address is a secondary address). Note that you can overlook entries when they're in a group while that group has the property 'hide when not explicitely selected' set. <br />
			<i>04 October 2005 04:47:54, <a href="http://www.ritlabs.com/en/forums/">Roelof Otten</a>.</i>]]></description>
			<link>http://www.ritlabs.com/en/forums/forum4/topic1864/message8099/</link>
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			<pubDate>Tue, 04 Oct 2005 04:47:54 +0300</pubDate>
			<category>The Bat! - Configuring the E-mail Client</category>
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			<title>Reply template doesn't work</title>
			<description><![CDATA[<b><a href="http://www.ritlabs.com/en/forums/forum4/topic1864/message8094/">Reply template doesn't work</a></b> in forum <a href="http://www.ritlabs.com/en/forums/forum4/">The Bat! - Configuring the E-mail Client</a>. <br />
			Hello,<br /><br />I have set specific reply template for several addresses. But when clicking "reply" from these addresses, they won't work <img src="http://www.ritlabs.com/bitrix/images/main/smiles/5/icon_neutral.gif" border="0" data-code=":|" data-definition="SD" alt=":|" style="width:16px;height:16px;" title="" class="bx-smile" /> What can be the reasons?<br /><br />Thank you. <br />
			<i>04 October 2005 03:21:18, <a href="http://www.ritlabs.com/en/forums/">Thubten Shenphen</a>.</i>]]></description>
			<link>http://www.ritlabs.com/en/forums/forum4/topic1864/message8094/</link>
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			<pubDate>Tue, 04 Oct 2005 03:21:18 +0300</pubDate>
			<category>The Bat! - Configuring the E-mail Client</category>
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