http://www.ritlabs.com New posts in [BUG] scheduler corruption of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Wed, 02 Aug 2006 12:04:38 +0300 [BUG] scheduler corruption in forum The Bat! - Configuring the E-mail Client.
Maybe it should be made clearer on homepage that this forum is not for people with REAL problems (aka bugs) and also not frequented by the developers which I consider a real joke considering that it is hosted on the official Ritlabs server.

I have neither found a link to the bug tracker under the support link on the homepage nor any info on where people with problems are advised to go.

What I have found is this:
http://www.ritlabs.com/en/support/ticket_list.php

Ok, cool idea to limit questions to registered users, indeed I have tried to post my bug report there...

Then there is the link to the forums, what can I read there?

====quote====
On-line forums are the best place to share your ideas and discoveries, post questions and receive answers, and exchange opinions with other users. RITLabs program addicts from all over the world are right beside you, ready to help.
=============
Looks like this is not the case here. No addicts, no people who are interested in discoveries. I am even advised to NOT post discoveries here.

And, now that I have found the BTS, I have to realize that I have to sign up again although I am already registered with the forum server and I would also have to register to the mailing list if I want to discuss beta versions? What a chaos...

Ah well, my interest has just died, this is just too much efforts for a bug that not even can be reproduced by the main supporter of Ritlabs forum.

Usually I prefer forums with user interaction, this doesn't seem to be the case here, so I am obviously completely wrong here, that's ok.

Thanks anyway for your response, at least I know where I would have to go in the future if I keep The Bat! installed.

Icfu
02 August 2006 12:04:38, Jeff Harrison.]]> http://www.ritlabs.com/en/forums/forum4/topic3296/message13125/ http://www.ritlabs.com/en/forums/forum4/topic3296/message13125/ Wed, 02 Aug 2006 12:04:38 +0300 The Bat! - Configuring the E-mail Client [BUG] scheduler corruption in forum The Bat! - Configuring the E-mail Client.
As has been stated before on this forum. This is not the place for bug-reports.
This forum is intended for peer to peer support. You didn't ask a question, you didn't even ask for comments and now you're complaining about a lack of reactions.

But here's your reaction:
1) I can't reproduce, 3.80.06 3.81.10 3.81.12 doesn't matter what version.
2) When you want to discuss beta versions (3.81.10 is a beta) please subscribe to the tbbeta mailing list. That's the official forum to discuss beta versions. The developers are present on that list. They don't frequent this forum.
3) You can insert bugs in the bugtracker, by logging in to:
https://www.ritlabs.com/bt/main_page.php
Choose 'The Bat' and add a new item.
First check whether someone has reported the same bug, then you can
add a note to that bug.
Bugs that are reported by more users are more likely to get attention
than bugs by one. And the system isn't smart enough to understand
that bugs might be the same.
And add just one bug per entry. Makes everything easier, both for
other users who want to add a note and for the developers.


01 August 2006 10:25:24, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic3296/message13096/ http://www.ritlabs.com/en/forums/forum4/topic3296/message13096/ Tue, 01 Aug 2006 10:25:24 +0300 The Bat! - Configuring the E-mail Client [BUG] scheduler corruption in forum The Bat! - Configuring the E-mail Client.
50 readers of a bug report that can corrupt data of the complete scheduler and not *one* of you is interested to reproduce, cares to comment or at least send me elsewhere?

Big thanks, to all of you!

Icfu
01 August 2006 02:58:57, Jeff Harrison.]]> http://www.ritlabs.com/en/forums/forum4/topic3296/message13091/ http://www.ritlabs.com/en/forums/forum4/topic3296/message13091/ Tue, 01 Aug 2006 02:58:57 +0300 The Bat! - Configuring the E-mail Client [BUG] scheduler corruption in forum The Bat! - Configuring the E-mail Client.
Before trying to reproduce the following bug, make a backup of events.cfg!

While editing an event, entering a recurrence of 2 or more weeks and pressing OK or Apply will hang the scheduler and corrupt events.cfg. The scheduler can only be brought back to life by deleting events.cfg.

Tested with 3.80.06 and 3.81.10.

Icfu
18 July 2006 05:30:15, Jeff Harrison.]]> http://www.ritlabs.com/en/forums/forum4/topic3296/message12918/ http://www.ritlabs.com/en/forums/forum4/topic3296/message12918/ Tue, 18 Jul 2006 05:30:15 +0300 The Bat! - Configuring the E-mail Client