http://www.ritlabs.com New posts in Folders keep disappearing of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Wed, 30 Jan 2008 19:51:47 +0200 Folders keep disappearing Some of my sub-folders in one account keep disappearing in forum The Bat! - Configuring the E-mail Client.
In the german user forum the same problem got reported with 3.99.x versions
30 January 2008 19:51:47, Dominik Reichardt.]]> http://www.ritlabs.com/en/forums/forum4/topic5611/message21380/ http://www.ritlabs.com/en/forums/forum4/topic5611/message21380/ Wed, 30 Jan 2008 19:51:47 +0200 The Bat! - Configuring the E-mail Client Folders keep disappearing Some of my sub-folders in one account keep disappearing in forum The Bat! - Configuring the E-mail Client.
Try this:
Close TB
Rename the account.flb of the problem account to account.flb.old
Start TB
Go to the problem account
Account -> Properties -> Options:
Uncheck 'Compress all folders on exit' and 'Empty Trash folder on exit'
Now set the focus on the account tree pane and press Ctrl-Alt-Shift-L
Close TB
Start TB and see whether your folders are back.
If so, copy your new account.flb file to account.flb.good (So you'll have a good copy)

Just a few questions:
What's the amount of free space on the partition that contains your message base?
How big is your biggest messages.tbb file in your problem folder.
Do you have more files in the folders of your problem  account than onlyu a messages.tbb and messages.tbi file (in every folder)
30 January 2008 18:10:01, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic5611/message21378/ http://www.ritlabs.com/en/forums/forum4/topic5611/message21378/ Wed, 30 Jan 2008 18:10:01 +0200 The Bat! - Configuring the E-mail Client Folders keep disappearing Some of my sub-folders in one account keep disappearing in forum The Bat! - Configuring the E-mail Client.
Hi there!

Ever since I installed the latest version of The Bat (3.99.29), I have quite a strange problem with it: all sub-folders of the inbox of one of my accounts keep disappearing.

They're still on my hard-disk. So if I try to create a new folder at exactly the same place with exactly the same name, The Bat informs me that that exists already and nevertheless displays it, containing all the original messages. But then, when I close The Bat and restart again, all sub-folders have gone again.

Does anyone have a clue how to solve this?

I have created the same account, using a different name, and dragged and dropped the sub-folders to that new account, but it didn't help.
I also made new folders, but I renamed one of the folders, and when I restarted The Bat I found it had the previous name again...

I discussed this problem on the mailinglist (http://www.silverstones.com/thebat/TBUDLInfo.html), and these are two of the solutions that didn't work so far:

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1. You could try the magic key combination Ctrl-Alt-Shift-L and all lost folders should reappear.

My reply:
Thank you. But when I 'repair' the folders with the key combination or as I explained above, they disappear again when I shut down The Bat. They keep disappearing, so I'm afraid it's a bug.

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2. Before you go, it is behaving as though the folder structure file has become read-only.

My reply:
Aha! That can be the problem?
I checked, and the account.flb-file in the main mailfolder as well as the account.flb-file in the folder of the account where the problem occurs are not read-only.
But when I click the folder of account where the problem occurs and check the properties, the 'read-only'-checkbox has a grey marker, as if some of the subfolders or files are read-only.
I unchecked it, and told windows (xp, pro) to apply that to all subfolders and files, but the problem still occurs. The marker is stil there, too.
Windows does that all the time. I tell it to apply it to all the subfolders, make them all read-only, or none of them, and it seems to process that, but then the marker stays there...

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Other forum-topics I found that might be related:

http://www.ritlabs.com/en/forum/read.php?FID=4&TID=4263&MID=17021&phrase_id=534756
http://www.ritlabs.com/en/forum/read.php?FID=4&TID=5348&MID=20337&phrase_id=534756
http://www.ritlabs.com/en/forum/read.php?FID=4&TID=5024&MID=19184&phrase_id=534756

Does anyone here know how to solve this?

Many thanks in advance,

Laura Hendricx

30 January 2008 13:16:07, Laura Laurier.]]> http://www.ritlabs.com/en/forums/forum4/topic5611/message21371/ http://www.ritlabs.com/en/forums/forum4/topic5611/message21371/ Wed, 30 Jan 2008 13:16:07 +0200 The Bat! - Configuring the E-mail Client