www.ritlabs.com [Topic: Maybe big bug under Vista] http://www.ritlabs.com New posts in Maybe big bug under Vista of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Thu, 20 Mar 2008 22:13:13 +0200 Maybe big bug under Vista Maybe big bug under Vista in forum The Bat! - Configuring the E-mail Client.
Hi everyone, it has been few weeks since i downloaded 4.018, and as I said to the technical staff of Ritlab, when i try to reply to an email, the software, just shut down. The current version is unusable for the moment.

I have vista (yap!) and the Professional version.

Thank you for your support

esteb
20 March 2008 22:13:13, stephane boulet.]]> http://www.ritlabs.com/en/forums/forum4/topic5919/message22716/ http://www.ritlabs.com/en/forums/forum4/topic5919/message22716/ Thu, 20 Mar 2008 22:13:13 +0200 The Bat! - Configuring the E-mail Client Maybe big bug under Vista Maybe big bug under Vista in forum The Bat! - Configuring the E-mail Client.
Below is the Event Log information, also, I have taken a picture of the blue screen, however, I don't know how to upload it, please help me!

=====================================================

日志名称:          System
来源:            EventLog
日期:            2008/3/19 21:31:37
事件 ID:         6008
任务类别:          无
级别:            错误
关键字:           经典
用户:            暂缺
计算机:           TERRENCEZHU
说明:
上一次系统的 21:28:46 在 2008/3/19 上的关闭是意外的。
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
   <Provider Name="EventLog" />
   <EventID Qualifiers="32768">6008</EventID>
   <Level>2</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2008-03-19T13:31:37.000Z" />
   <EventRecordID>48500</EventRecordID>
   <Channel>System</Channel>
   <Computer>TERRENCEZHU</Computer>
   <Security />
 </System>
 <EventData>
   <Data>21:28:46</Data>
   <Data>2008/3/19</Data>
   <Data>
   </Data>
   <Data>
   </Data>
   <Data>538</Data>
   <Data>
   </Data>
   <Data>
   </Data>
   <Binary>D80703000300130015001C002E005101D8070300030013000D00­1C002E0051013C0000003C00000000000000000000000000000000000000­0100000000000000</Binary>
 </EventData>
</Event>
19 March 2008 16:01:29, Terrence Zhu.]]> http://www.ritlabs.com/en/forums/forum4/topic5919/message22673/ http://www.ritlabs.com/en/forums/forum4/topic5919/message22673/ Wed, 19 Mar 2008 16:01:29 +0200 The Bat! - Configuring the E-mail Client Maybe big bug under Vista Maybe big bug under Vista in forum The Bat! - Configuring the E-mail Client.
the system event log is in
Control Panel / Administrative Tools / Event viewer

Does the same happen if you boot in Safe mode?
19 March 2008 09:02:07, bigg one.]]> http://www.ritlabs.com/en/forums/forum4/topic5919/message22660/ http://www.ritlabs.com/en/forums/forum4/topic5919/message22660/ Wed, 19 Mar 2008 09:02:07 +0200 The Bat! - Configuring the E-mail Client Maybe big bug under Vista Maybe big bug under Vista in forum The Bat! - Configuring the E-mail Client.
I have do according to bigg one's suggestion, uncheck "Automatically Restart", however, the computer still restart without any prompt, and also, I tried to find the log, but, there is no TB log, for system event log, as I don't know where it locate, so I have not see also.

Thanks bigg one anyway!

Still looking forward to other solution way! Thank you in advance!
19 March 2008 01:06:35, Terrence Zhu.]]> http://www.ritlabs.com/en/forums/forum4/topic5919/message22656/ http://www.ritlabs.com/en/forums/forum4/topic5919/message22656/ Wed, 19 Mar 2008 01:06:35 +0200 The Bat! - Configuring the E-mail Client Maybe big bug under Vista Maybe big bug under Vista in forum The Bat! - Configuring the E-mail Client.
disable system restart on error.
Don't know for Vista, for XP it's in Control Panel /System /'Advanced' tab - Startup and Recovery - click 'Settings' and un-check 'Automatically restart'
Then you will be probably able to see an error message that gives an idea what's the problem.
Also examine the system event log and TB log.
18 March 2008 16:38:06, bigg one.]]> http://www.ritlabs.com/en/forums/forum4/topic5919/message22650/ http://www.ritlabs.com/en/forums/forum4/topic5919/message22650/ Tue, 18 Mar 2008 16:38:06 +0200 The Bat! - Configuring the E-mail Client Maybe big bug under Vista Maybe big bug under Vista in forum The Bat! - Configuring the E-mail Client.
Nobody has this problem?
This issue bother me too much, I am looking forward to someone can help me! :cry:  
18 March 2008 16:25:53, Terrence Zhu.]]> http://www.ritlabs.com/en/forums/forum4/topic5919/message22649/ http://www.ritlabs.com/en/forums/forum4/topic5919/message22649/ Tue, 18 Mar 2008 16:25:53 +0200 The Bat! - Configuring the E-mail Client Maybe big bug under Vista Maybe big bug under Vista in forum The Bat! - Configuring the E-mail Client.
As you know, I just started to try The Bat!, the version I used is 4.0.16.2, my system is Vista Ultimate.

I found one problem, when I am using the bat! (that means the bat! is in the front), the computer will restart randomly, if the bat! is not in the front, there is no such problem.

Can anyboy help me on this? If the problem cannot be solved, I have to give up. :(  
18 March 2008 02:38:50, Terrence Zhu.]]> http://www.ritlabs.com/en/forums/forum4/topic5919/message22630/ http://www.ritlabs.com/en/forums/forum4/topic5919/message22630/ Tue, 18 Mar 2008 02:38:50 +0200 The Bat! - Configuring the E-mail Client