http://www.ritlabs.com New posts in Version 4 - cannot open attachments of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Tue, 22 Jul 2008 16:44:48 +0300 Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
same problem with v4. the directory is being created and the attachment file is put there. access rights correct. but still thebat cannot open the attachment. reinstall didnt help.
22 July 2008 16:44:48, DoG.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message24435/ http://www.ritlabs.com/en/forums/forum4/topic6093/message24435/ Tue, 22 Jul 2008 16:44:48 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
Bat reinstall helped - now it again work normally. Thank you, Roelof !  
20 April 2008 18:46:25, Ivo Sedlacek.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23300/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23300/ Sun, 20 Apr 2008 18:46:25 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
The attachments are stored in the message base, but in order to open them TB stores them in temp/bat to pass them through to other programs.

Somehow TB can't create temp/bat and I haven't got a clue why that might be.
The only thing I can think of is to uninstall TB and install it again. (This won't delete your message base.)  
20 April 2008 15:21:47, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23298/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23298/ Sun, 20 Apr 2008 15:21:47 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
This directory is not there (just checked). I am on Vista Business. I am logged as Ivo (Administrator). ANtivirus - I don´t think so: NOD 32. But the basic thing is that in 3.99 everything was working normally and nothing else (except Bat upgrade) was changed since then. But the attachments must be somewhere since they can be saved and opened.
20 April 2008 15:09:21, Ivo Sedlacek.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23297/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23297/ Sun, 20 Apr 2008 15:09:21 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
Now we've got something to work with.

Is there a directory C:\Users\Ivo\Appdata\Local\Temp\bat ? (Over here on Vista Premium it's being created on demand and deleted when TB closes down.) When it exists, are there a lot of files present?
Are you logged on to Windows as Ivo?
Are you running some virus scanner that blocks the creation of new directories?
20 April 2008 13:59:14, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23296/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23296/ Sun, 20 Apr 2008 13:59:14 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
It did not help - I did all of what you suggested. When I open the Bat a try to open any attachment I get an error message "cannot access the directory C/USERS/IVO/APPDATA/LOCAL/TEMP/BAT  Access denied. Since then, clicking on any attachment is dead. Only jpg are opened, nothing else. But if I let any of the attachments save, they are saved and I can open them from the saved location
20 April 2008 12:01:12, Ivo Sedlacek.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23294/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23294/ Sun, 20 Apr 2008 12:01:12 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
There should be something in the deny field. Something's gone corrupt I guess.
The allow field contains the file types that can be opened without a warning. (like 'this message may contain blablabla') It isn't necessary for a file type to be listed there in order to be opened.

I suggest that you use the reset button all three fields. Press OK and close and restart TB.

When that doesn't remedy the problem.
Close TB and start Regedit (the Windows registry editor) and search for the key:
HKEY_CURRENT_USER\Software\RIT\The Bat!\ProtectDisableOpen
and delete the key, not just the contents, but the key.
Now close regedit and start TB again and reset the deny field again.
20 April 2008 11:41:40, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23293/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23293/ Sun, 20 Apr 2008 11:41:40 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
I added .doc, .xls, .pdf atd. extensions to the list of "allowed" files. No help - they cannot be opened even after restarting the Bat ...
20 April 2008 11:21:49, Ivo Sedlacek.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23292/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23292/ Sun, 20 Apr 2008 11:21:49 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
There are no extensions in the "deny" field. In the "allow" field there are lot of file types but not .doc, .xls, .tiff, .pdf, .rar etc. Does it mean that they were not transfered during the upgrade (before I could open them all) and now they are not in the list ? I will try to add something manually to see what happens
20 April 2008 11:06:52, Ivo Sedlacek.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23291/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23291/ Sun, 20 Apr 2008 11:06:52 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
What slections have you set at:
Options -> Preferences -> Protection -> Deny opening of these files:
You could reset what you've got there, that's supposed to reset it to executables
20 April 2008 10:48:52, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23290/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23290/ Sun, 20 Apr 2008 10:48:52 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
I use the latest version 4.020 and I actually cannot directly open any attachments (including pictures etc.). Clicking twice on the attachment does nothing (in 3.99 it immediately opened). Clicking right gives all the options (open, save etc.). Choosing "open" (ctrl+enter) does NOTHING, be it in the preview pane or in the fully open message. Very strange, but it is so ...
20 April 2008 10:06:46, Ivo Sedlacek.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23288/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23288/ Sun, 20 Apr 2008 10:06:46 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
I haven't encountered that with any of the v4 versions I've used. What version are you using? What options do you get on clicking with the right mouse button on the attachment?
20 April 2008 09:53:23, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23286/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23286/ Sun, 20 Apr 2008 09:53:23 +0300 The Bat! - Configuring the E-mail Client Version 4 - cannot open attachments in forum The Bat! - Configuring the E-mail Client.
After upgrading to V4, I found that the common attachments (like Word, Excel ...) cannot be opened directly from Bat as before (the clicking is dead), but one has only to save them somewhere else. Quite annoying it is ... Why this happens ?
20 April 2008 09:09:12, Ivo Sedlacek.]]> http://www.ritlabs.com/en/forums/forum4/topic6093/message23284/ http://www.ritlabs.com/en/forums/forum4/topic6093/message23284/ Sun, 20 Apr 2008 09:09:12 +0300 The Bat! - Configuring the E-mail Client