www.ritlabs.com [Topic: Authentication Failure]

Authentication Failure

Thu, 05 Jun 2008 20:12:47 +0300

Authentication Failure Failure to download POP3 email in forum The Bat! - Configuring the E-mail Client.
Thank you for the quick replies!

It was the username. I could receive email without the domain name but could not send email. Modified to username@domain.com and can now send/receive.

Thanks!!
05 June 2008 20:12:47, Paul LaSarge.

Authentication Failure

Thu, 05 Jun 2008 19:45:07 +0300

Authentication Failure Failure to download POP3 email in forum The Bat! - Configuring the E-mail Client.
Paul,

You can't download mail, you say, but you provide the smtp log, that's for sending mail, though that doesn't work either.
You've erased the name of your ISP, so I can't check their faq in order to see what specifics they use.

So, as nana says, it's most likely that your username or password isn't right. Especially since both connections won't work. When you're sure about the password, you might consider the username. Some servers expect user@domain as username (especially those servers that handle multile domain names) and others only expect the user part as inlog name. you might experiment with that.

TLS is a more recent form of SSL and often it's still called SSL. The TLS connection is okay, otherwise the server side responses should be rather garbled, so don't worry about that part of the connection.
05 June 2008 19:45:07, Roelof Otten.

Authentication Failure

Thu, 05 Jun 2008 18:58:07 +0300

Authentication Failure Failure to download POP3 email in forum The Bat! - Configuring the E-mail Client.
Does fetching an e-mail work for you?

The log seems as if your password is wrong indeed.

05 June 2008 18:58:07, n.a. n.a..

Authentication Failure

Thu, 05 Jun 2008 16:42:44 +0300

Authentication Failure Failure to download POP3 email in forum The Bat! - Configuring the E-mail Client.
I am not able to download email. Here is the SMTP log output:

[08:20:24] C: Connected to mail.xxxxxx.com, port 465
[08:20:24] S: 220 sccmmhc91.asp.att.net - Maillennium ESMTP/MULTIBOX/TLS sccmmhc91 #1
[08:20:29] C: EHLO ML846161
[08:20:29] S: 250-sccmmhc91.asp.att.net
[08:20:29] S: 250-7BIT
[08:20:29] S: 250-8BITMIME
[08:20:29] S: 250-AUTH CRAM-MD5 LOGIN PLAIN
[08:20:29] S: 250-DSN
[08:20:29] S: 250-HELP
[08:20:29] S: 250-NOOP
[08:20:29] S: 250-PIPELINING
[08:20:29] S: 250-SIZE 52428800
[08:20:29] S: 250-STARTTLS
[08:20:29] S: 250-VERS V05.21c++
[08:20:29] S: 250 XMVP 2
[08:20:29] C: AUTH CRAM-MD5
[08:20:29] S: 334 PDQwMzIuMTIxMjY3MjAyNUBzY2NtbWhjOTEuYXNwLmF0dC5uZXQ+
[08:20:29] C: cGF1bF9sYXNhcmdlIDk5NTAzMjlmZDNiODU5MGU2OGNkNWFmNGFhMTYwMGZi
[08:20:29] S: 535 Authentication failure
[08:20:30] C: MAIL FROM: SIZE=467
[08:20:30] S: 530 Authentication required
[08:20:30] C: RSET
[08:20:30] S: 250 ok
[08:20:30] C: RSET
[08:20:30] S: 250 ok
[08:20:30] C: QUIT
[08:20:30] S: 221 sccmmhc91.asp.att.net

Current SMTP Authentication settings are:
-Perform SMTP Authentication (RFC 2554) is checked.
-Same user/password as for Mail Retrieval is checked.
-Require secure authentication is checked.

Connection is TLS through Port 465, though my ISP says I should use SSL. The Bat! doesn't seem to have SSL capabilities. STARTTSL times out as does Regular.

I've also tried almost every variation of SMTP Authentication settings without success.

Please advise. ...and thanks in advance.
Paul
05 June 2008 16:42:44, Paul LaSarge.