www.ritlabs.com [Topic: HTML incoming email problem] http://www.ritlabs.com New posts in HTML incoming email problem of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Mon, 06 Jul 2009 16:40:48 +0300 HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
Hi Marek,
I have found the problem.

The Bat! and ESET ANTIVIRUS 3.0 make this problem (with Thunderbird and Outlook it's fine).

With ESET ANTIVIRUS 4.0 I haven't the "BROKEN" mail problem.

I write this for your support and to help others The Bat users with my same problem.

Bye :)
Massimo
06 July 2009 16:40:48, Massimo Z.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message29257/ http://www.ritlabs.com/en/forums/forum4/topic7011/message29257/ Mon, 06 Jul 2009 16:40:48 +0300 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
mail is sent as Alternative, this means, rescipients mailer can choose which is able or is set to display.

The Bat! allows You to display both parts in tabs and You can set which tab either TEXT or HTML will be displayed first by default.

I am not sure, if Thunderbird displays both or displays one only.

But messages You sent have corrupted HTML part, there is nothing to display, really.
22 January 2009 21:50:42, Marek Mikus.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26799/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26799/ Thu, 22 Jan 2009 21:50:42 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
The same email has sent to me (I use The Bat!) and a my friend (use Thunderbird).

We use the same provider. I don't see the HTML text (the email is blank) my friend, with Thunderbird, see the email without problem :(
22 January 2009 17:12:54, Massimo Z.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26792/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26792/ Thu, 22 Jan 2009 17:12:54 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
The senders use Windows Mail (for the second email with BODY { MARGIN: 5px) and The Bat! 4.0 (for the blank email).
21 January 2009 19:25:32, Massimo Z.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26780/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26780/ Wed, 21 Jan 2009 19:25:32 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
Massimo, there is no text in HTML part, only badly formatted HTML, so nothing can be displayed and as I wrote, like web browser displays wrong HTML code, The Bat! does this too.
21 January 2009 15:50:50, Marek Mikus.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26775/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26775/ Wed, 21 Jan 2009 15:50:50 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
I have sent 2 email with the the "broken" email in attachment.

Thanks
21 January 2009 15:48:18, Massimo Z.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26774/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26774/ Wed, 21 Jan 2009 15:48:18 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
if You see blank page in browser, then HTML is badly formatted probably.

send them as EML attachments to support@thebat.cz
21 January 2009 10:48:34, Marek Mikus.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26752/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26752/ Wed, 21 Jan 2009 10:48:34 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
The HTML is blank also in the browser.

I receive also email where in the body HTML I have text like this:
====code==== 
BODY { MARGIN: 5px; BACKGROUND-COLOR: #ffffff } HR { COLOR: #000000 } SPAN.rvts1 { FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: #0000ff; FONT-FAMILY: 'Arial' } SPAN.rvts2 { FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: #000080; FONT-FAMILY: 'Arial' } SPAN.rvts3 { FONT-SIZE: 10pt; COLOR: #800000; FONT-STYLE: italic; FONT-FAMILY: 'Arial' } A.rvts4 { FONT-SIZE: 10pt; COLOR: #008000; FONT-FAMILY: 'Arial'; TEXT-DECORATION: underline } SPAN.rvts4 { FONT-SIZE: 10pt; COLOR: #008000; FONT-FAMILY: 'Arial'; TEXT-DECORATION: underline } A.rvts5 { FONT-SIZE: 10pt; COLOR: #008000; FONT-FAMILY: 'Arial'; TEXT-DECORATION: underline } SPAN.rvts5 { FONT-SIZE: 10pt; COLOR: #008000; FONT-FAMILY: 'Arial'; TEXT-DECORATION: underline } A.rvts6 { COLOR: #0000ff; TEXT-DECORATION: underline } SPAN.rvts6 { COLOR: #0000ff; TEXT-DECORATION: underline } SPAN.rvts7 { FONT-FAMILY: 'arial' } A.rvts8 { COLOR: #0000ff; FONT-FAMILY: 'arial'; TEXT-DECORATION: underline } SPAN.rvts8 { COLOR: #0000ff; FONT-FAMILY: 'arial'; TEXT-DECORATION: underline } SPAN.rvts9 { } P { PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; MARGIN: 0px; TEXT-INDENT: 0px; PADDING-TOP: 0px; TEXT-ALIGN: left } UL { PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; MARGIN: 0px; TEXT-INDENT: 0px; PADDING-TOP: 0px; TEXT-ALIGN: left } OL { PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; MARGIN: 0px; TEXT-INDENT: 0px; PADDING-TOP: 0px; TEXT-ALIGN: left }
=============

but if I switch to TXT i can read the email.

If you want/need I can redirect to you this 2 kind of email.
20 January 2009 14:22:15, Massimo Z.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26733/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26733/ Tue, 20 Jan 2009 14:22:15 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
if You open attached HTML in WWW browser, do You see content?
19 January 2009 19:43:56, Marek Mikus.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26726/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26726/ Mon, 19 Jan 2009 19:43:56 +0200 The Bat! - Configuring the E-mail Client HTML incoming email problem HTML incoming email problem I see blank email in HTML in forum The Bat! - Configuring the E-mail Client.
Many time per day I receive email without text, but if I switch to txt viewer I can see the email.

HELP!!!

I use the last version 4.1.9
19 January 2009 17:51:47, Massimo Z.]]> http://www.ritlabs.com/en/forums/forum4/topic7011/message26720/ http://www.ritlabs.com/en/forums/forum4/topic7011/message26720/ Mon, 19 Jan 2009 17:51:47 +0200 The Bat! - Configuring the E-mail Client