http://www.ritlabs.com New posts in How to back up The Bat to a new machine of forum at www.ritlabs.com [www.ritlabs.com] en http://backend.userland.com/rss2 Wed, 30 Dec 2009 01:28:40 +0200 How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
Excellent I found the solution thanks to you

Looking the log I noticed that there was an empty account causing problems

I deleted the key of this account from the register and everything is ok

The strange thing is I cannot find this not so old account even on my backup...
30 December 2009 01:28:40, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30875/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30875/ Wed, 30 Dec 2009 01:28:40 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
thanks. what do you mean by "Adapt that you your needs"?

I delete the keys of the old accounts?
30 December 2009 01:04:57, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30874/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30874/ Wed, 30 Dec 2009 01:04:57 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
It might be possible that unused existing accounts cause problems.
You could try to disable them by (while TB is shut down, but that shouldn't pose any problems for you) starting regedit and browse to:
HKEY_CURRENT_USER\Software\RIT\The Bat!\Users depot
There you'll find a key with the name 'Count' that lists the number of accounts and a series of keys like 'User #1', 'User #2', etc. that list the different accounts.
Adapt that you your needs.

Concerning the error log:
TB has two error logs: thebat-Exceptions.log and ex_log.txt both in the mail directory.
Delete (or better: rename) them and start TB again. The relevant errors should be logged in the new files with those names.
Ritlabs'support should be able to figure out what's wrong from those entries.
30 December 2009 00:13:15, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30873/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30873/ Wed, 30 Dec 2009 00:13:15 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
But perhaps some accounts had the old format because The Bat recognized old accounts I didn't use and see in my previous version

Is it possible that some accounts still have the old format if I didn't visualize and use them on the bat?
29 December 2009 23:57:35, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30872/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30872/ Tue, 29 Dec 2009 23:57:35 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
I just noticed various error messages while closing the bat. I don't know if they are logged somewhere
29 December 2009 23:54:56, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30871/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30871/ Tue, 29 Dec 2009 23:54:56 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
No I don't had the old version

I had the version just before the christmas edition
29 December 2009 23:54:11, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30870/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30870/ Tue, 29 Dec 2009 23:54:11 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
I tried to repair launching again the EXE files but nothing changed

There is something which block the load of TB
29 December 2009 23:53:08, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30869/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30869/ Tue, 29 Dec 2009 23:53:08 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
You wouldn't happen to be using TB 4.0 or older before switching to Win 7, would you?
From v4.1 TB uses a new messagebase format.
The later versions recognize the old format and convert it, but old style back-ups don't work anymore and I can imagine that old style message base formats while TB thinks it's creating new accounts may cause havoc too.

In case you were installing on old style message base, I suggest that you:
Uninstall TB.
Delete the mail directory
Copy the mail directory from your old computer
Install TB v4.0 (4.0.38 can be downloaded from http://www.ritlabs.com/en/products/thebat/download.php )
Install the latest X-mas version on top of v4.0

In case you were using v4.1 or newer before your switch to Win7, I can't think of any plausible reason off hand. So you might give me more info about both your current and previous system.
29 December 2009 23:34:33, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30868/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30868/ Tue, 29 Dec 2009 23:34:33 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
Thanks. It worked

All the accounts appeared but when I tried to close The Bat it crashed and now I cannot load it anymore.

If I try to launch it, the Bat logo appears one second (it also appears on the windows task manager) and then it disappear (even from the apps of the windows task manager)

Impossible to load it again!!! It disappear immediately

I rebooted but nothing works

Note that I am using The last christmas version Pro under Win 7 familial edition


Any idea?
29 December 2009 23:14:40, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30867/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30867/ Tue, 29 Dec 2009 23:14:40 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
Copy the whole mail directory to your new pc
Install TB
Run TB
It'll ask for the mail directory, point it to your copy
Create a new account, give it the same name as your account had on the old pc, TB will recognize the settings
TB ought to recognize all existing accounts now
28 December 2009 18:32:24, Roelof Otten.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30853/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30853/ Mon, 28 Dec 2009 18:32:24 +0200 The Bat! - Configuring the E-mail Client How to back up The Bat to a new machine in forum The Bat! - Configuring the E-mail Client.
Hello,

I bought a new PC and I would like to move The Bat + Antispam sniper plugin to it. I have more than 20 accounts (POP+Imap)

Do you know which files I have to move and in which directories?

I don't want to create again all the accounts.

The procedure to follow is this one or there is a simpler way to proceed?

http://www.pcwize.com/thebat/howdoi.shtml#Backing%20up/moving%20The%20Bat

There is any tool to do it automatically?

Thanks
28 December 2009 17:30:30, duralux duralux.]]> http://www.ritlabs.com/en/forums/forum4/topic9006/message30851/ http://www.ritlabs.com/en/forums/forum4/topic9006/message30851/ Mon, 28 Dec 2009 17:30:30 +0200 The Bat! - Configuring the E-mail Client