Privacy Policy

Effective Date:

Ritlabs, SRL (“Ritlabs”) has adopted this privacy policy (hereinafter “Privacy Policy”) to inform you of its collection and use of your personal or personally identifiable information through the https://www.ritlabs.com website (hereinafter “Website”). Ritlabs values your privacy and has adopted this Privacy Policy in an effort to remain transparent with respect to its collection and use of your personal or personally identifiable information.

Ritlabs reserves the right to suspend, replace, modify, amend, or terminate this Privacy Policy at any time and within its sole and absolute discretion. In the event Ritlabs replaces, modifies, or amends this Privacy Policy, the Effective Date, located above, will change. Your continued use of the Website after a change in the Effective Date constitutes your manifestation of assent to and agreement to any replacement, modification, or amendment herein.

1. What information does Ritlabs collect?

Ritlabs may collect the following personal or personally identifiable information from you:

  • First name and surname;
  • Email address;
  • Company name;
  • Language;
  • Telephone number or fax number;
  • Website URL;
  • Address, including city, state, province, country, and postal code;
  • IP address;
  • Geolocation data;
  • Website pages accessed;
  • Browser software;
  • Serial numbers, order numbers, license registration data of the software that you use;
  • Search queries;
  • Use of the Website.

Ritlabs may collect this personal or personally identifiable information through various means, including, but not limited to, through the following means:

  • session cookies;
  • persistent cookies;
  • web beacons;
  • tracking scripts;
  • tracking pixel;
  • third-party analytics and tracking providers, including, but not limited to, Google Analytics, Google Adwords, Yandex Metrika, Facebook Pixel.

2. How does Ritlabs use this information?

Ritlabs may use your personal or personally identifiable information to provide you with service and support, to provide you with the Website and its associated services, to communicate with you about Ritlabs’ goods or services, to advertise and promote Ritlabs products and services, to request information from you to improve Ritlabs’ goods or services, including polls or surveys, to transmit this information to a third party to aid you in completing a transaction, such as purchasing software from Ritlabs or its distributors, to tailor the Website and its content to your preferences, and to aid Ritlabs in changing the content of the Website or improve the Website usability.

3. How does Ritlabs secure this information?

Ritlabs values the security of your personal and personally identifiable information and has, where practicable, implemented industry standard encryption to protect against unauthorized access to or interception of your personal and personally identifiable information. You recognize, however, that unencrypted electronic mail is not secure and that you accept all risks associated in contacting Ritlabs through unencrypted electronic mail. You are responsible for the security of your electronic communications with Ritlabs.

Ritlabs collects and processes your personal and personally identifiable information on servers located in the Republic of Moldova and in the Russian Federation and, through your use of the Website, you hereby expressly agree to the processing of your personal and personally identifiable information within the Republic of Moldova and the Russian Federation. YOU HEREBY PROVIDE YOUR UNAMBIGUOUS CONSENT TO THE PROCESSING OF YOUR PERSONAL AND PERSONALLY IDENTIFIABLE INFORMATION.

4. Does Ritlabs share this information with third parties?

Ritlabs does not sell or rent your personal or personally identifiable information to third parties. Ritlabs may, however, share your personal or personally identifiable information with third party service providers retained by Ritlabs, such as credit card processors, advertisement providers, analytics providers, tracking providers or marketing agencies, to provide you with additional information on the goods or services of Ritlabs, including through remarketing, or to aid you in the performance or provision of Ritlabs’ services.

Ritlabs may transfer your personal or personally identifiable information to share information with its parents, subsidiaries, affiliates, or distributors or to a third party in a sale of the Website, a sale of Ritlabs, or a sale of substantially all of the assets of Ritlabs. Ritlabs may also transfer your personal or personally identifiable information to third party service providers to track and analyze your use of the Website, to conduct a poll or a market research, to respond to a duly authorized subpoena or court order, to respond to regulatory requests by government authorities, to protect the safety or security of Ritlabs, the Website, its employees, and its users, and, where necessary, to protect against fraud, false advertising, or the violation of any law, statute, ordinance, regulation, or treaty whether local, state, provincial, national, or international.

5. How may I cease Ritlabs’ collection and use of my personal or personally identifiable information?

You may cease Ritlabs’ collection and use of your personal or personally identifiable information by discontinuing your use of the Website and adjusting your web browser settings to clear any cookies remaining on your computer from your prior use of the Website.

6. Your California Privacy Rights

California residents may obtain once a year, and without charge, a list of your personal information that Ritlabs has disclosed to third parties for marketing purposes within the previous calendar year. This includes a list of all personal information disclosed to third parties, as well as the names and addresses of the third parties that received your personal information. If you are a California resident and would like to make a request for disclosure under this section, please contact privacy@ritlabs.com in writing.

7. Notices

All notices required to be made to Ritlabs pursuant to this Privacy Policy may be made in writing to privacy@ritlabs.com



Google API User Policy for The Bat! Email Client

This information on Google API User Policy for The Bat! Email Client is available on a dedicated page at https://www.ritlabs.com/en/products/thebat/google-api-data-user-policy.php.

Effective Date:

The Bat!, the downloadable computer software to send, receive and categorize electronic mail (email client), may use Google Application Program Interface (API) Services if the user has configured The Bat! to connect to a Google account. You can find out more about The Bat! at the links below (at the footer of this page) or at https://www.ritlabs.com/en/products/thebat/.

The Bat! is developed by Ritlabs, SRL - a company incorporated under the laws of the Republic of Moldova. You can find out more about Ritlabs at https://www.ritlabs.com/en/about/.

The end user downloads The Bat! from Ritlabs' website and runs The Bat! on her/his own computer. The Bat! is a desktop application that runs on the end-user's computer. The Bat! is not a web application.

Ritlabs has obtained authorized client credentials for The Bat! to access Google API Services. Ritlabs keeps these credentials confidential.

The Bat!, while running on the end user's computer, if the user have configured The Bat! to connect to a Google account, requests the following Google user data:

  • Data associated with Google account: the end user's email address, profile information and OpenID - to let The Bat! authenticate the Google account using OAuth authentication mechanism;
  • Email messages (content) and folder structure stored on end user's Google account - to let The Bat! receive email messages stored on the Google account and store these messages on the end user's computer according to the the folder structure in the Google account; this also allows The Bat! to upload messages, create, edit and delete folders on the end user's Google account;
  • List of end user contacts in the Google account, i.e. the address book that stores the contact information (name, email, etc.) of the other people - this allows The Bat! to synchronize the end user Google address book with the address book of The Bat! on the end user computer.

In order to access Google API Services, The Bat! uses the following URLs:

  • https://mail.google.com/
  • https://accounts.google.com/
  • https://www.googleapis.com/

All notices required to be made to Ritlabs pursuant to this Policy may be made in writing to ritlabsmd@gmail.com or administrative@ritlabs.com. Alternatively, you can send written requests by regular mail to the following address: str. Mihai Eminescu, nr. 42, MD-2012, Chisinau, Republic of Moldova.

Policy version 1.2.