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Contact information

Ritlabs SRL
180 Stefan cel Mare av., of. 710
MD-2004, Chisinau
Republic of Moldova


Phone: +373-22-808404 (9:30-17:30 GMT +02:00, timezone converter)
Fax: +373-22-808405
fax for Germany: +49-1805-482-0050988
fax for the USA: (312) 577-0481

Questions about Orders and Missing Keys

If you've ordered our product but didn't receive the registration key yet, or lost your registration key, please contact the dealer where you've ordered our product.

If you are not sure which dealer to contact, look to your order notification message:

  • If you've got an order notification email from cifnet.com or you've ordered the product in the U.S., please contact CIFNET, Inc.
  • If you've got an order notification email from element5.com, or you've ordered the product in Europe via the "Buy" link at our website, please contact element5 AG
  • If you've got an order notification email from softkey.ru or or you've ordered the product in Russia, please contact SoftKey.
  • If you didn't get an order notification email or got the notification from somewhere else, please write a message to

Technical Support

Please find the technical support contact information at our Customer Support Center section.

Other Email Addresses

General email address:
Sales:
For journalists:
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