I appear to be missing something very simple and obvious about doing a search for a specific word in older messages. My search finds zero results, which is not correct. When I ran a test by searching for a very common word that appears in many, many messages, it also found zero results.
I have been using TheBat! for many years, starting with version 2, and am currently using version 8. In the past I have successfully used the Search tool, but it has been over 5 years since I have done so, and I seem to have forgotten something important about the process. I have gone to the RIT Help information about the Search tool and have compared the information there with what I am doing, which looks to be identical.
I initially checked only the specific folder in which I would expect to find the message I am seeking. I typed my search word in the first of the criteria boxes and clicked Start. When that found nothing, I checked the Inbox, which automatically checked all of the folders under it and tried again, which still found no results. I have gone to Advanced Search and flagged the search to look in every place offered (Title, Text, etc.).
I am assuming that if I always get zero results, there is something simple that I am failing to do, even though I have compared my search configuration with the Help information multiple times. Can anyone provide a suggestion?
Thanks in advance for your help,
- Tom -
I have been using TheBat! for many years, starting with version 2, and am currently using version 8. In the past I have successfully used the Search tool, but it has been over 5 years since I have done so, and I seem to have forgotten something important about the process. I have gone to the RIT Help information about the Search tool and have compared the information there with what I am doing, which looks to be identical.
I initially checked only the specific folder in which I would expect to find the message I am seeking. I typed my search word in the first of the criteria boxes and clicked Start. When that found nothing, I checked the Inbox, which automatically checked all of the folders under it and tried again, which still found no results. I have gone to Advanced Search and flagged the search to look in every place offered (Title, Text, etc.).
I am assuming that if I always get zero results, there is something simple that I am failing to do, even though I have compared my search configuration with the Help information multiple times. Can anyone provide a suggestion?
Thanks in advance for your help,
- Tom -