When I print an email, it comes out with such a tiny font that it is unreadable. Is there a setting that needs to be adjusted? My version is 7.4.10 (64-bit) and I am running Windows 7.
When I print an email, it comes out with such a tiny font that it is unreadable. Is there a setting that needs to be adjusted? My version is 7.4.10 (64-bit) and I am running Windows 7.
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I ran into this also from the 7.4.8 update, tech support recommended the latest update, 7.4.12 (64-bit), I am on windows 10, but it seems to be printing better for me.
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Thank you. I just this minute got the notification of version 7.4.12. I'll give it a try.
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I downloaded the newest version and it helps a little bit, but the font is still smaller than what it should be.
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Have you tried changing the font in File | Print Setup | Tab:Font Layout?
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
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I don't have a "File" on any menu. My only choices are Message, print setup. But, I can't find any tab for font layout.
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For what it's worth, I tested this with version 7.3.8 and the problem does not exist with that version. So I agree; it looks like a bug.
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Ann,
A temporary workaround, assuming your messages are plain text, would be to increase font size in Options>Preferences>ProfileLayout a point or two. Good luck. |
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Thanks, I'll check that out to see if I can find the file and edit it.
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I found the file, but it looks like the same settings as I have in the printer setup/user profiles settings. Frankly, it is very frustrating for the support people to not answer this question and address this problem. I have had a ticket on this issue and have not gotten anything by the automated response saying there has been a ticket created.
This is obviously an issue for at least two of us and probably more. It happened after one of the latest updates, but has not been corrected in the last update. I truly want to continue to use The Bat. I like it and it works well, but it needs to have the bugs fixed in a timely manner. |
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Yes I agree that must be frustrating. If you have
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
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As an aside, I experimented with the PRINT.INI and it seems to be ignored. I deleted the file and results were the same. The file didn't exist in 7.3.8, yet that version printed properly.
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The developers will resolve this issue with the font sizes, in version 7.4.14.
Since version 7.4.4.10, The Bat! made small zoom which was based on print margins - larger the margins, larger the zoom to decrease the printed page. If you set zero margins, then the page will almost not be zoomed. Because of this zoom, the font size also became smaller. But it should be OK since version 7.4.14, which will be available within a day or two. |
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Thanks for sharing this. Although I'm a fairly new user of TB! (using trial version the past month and my receipt is dated Feb 21, 2017) I've been very impressed with the fact that TB! development continues actively and customer support is so prompt. I'm looking forward to 7.4.14.
david |
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Just want to say that the small font in printing finally got solved!! Thank you!!!! It wasn't fixed for me until the update from today of 7.4.16, but it is fixed. What I see on my print preview is printing out perfectly now. I am a happy camper.
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