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IMAP - 10054 and 10053 errors, I seem to have consistent errors with my current configuration of TB! and Gmail
 
#1
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I have three email accounts, two use IMAP one uses POP3.  I'm consistently getting  10053 and 100554 errors when logging in via IMAP to GMail.  I confirmed that I'm running the latest version of The Bat! from RITLabs.  I use Kaperski Total Internet Security and Windows 10 (both updated) if that matters.  Here are the error messages (with some parts deleted to protect my privacy):

4/8/2018, 23:14:36: IMAP  - Connecting to IMAP server imap.gmail.com on port 993
4/8/2018, 23:14:36: IMAP  - Initiating TLS handshake
>4/8/2018, 23:14:36: IMAP  - Certificate S/N: XXXXXXXXXXXXXXX, algorithm: RSA (2048 bits), issued from 4/2017 3:12:21 AM to 4/2019 3:12:21 AM, for 1 host(s): imap.gmail.com.
>4/8/2018, 23:14:36: IMAP  - Owner: "US", "California", "Mountain View", "Google Inc", "imap.gmail.com".
>4/8/2018, 23:14:36: IMAP  - Root: "AO Kaspersky Lab", "Kaspersky Anti-Virus Personal Root Certificate". Valid from 3/2008 7:41:59 AM to 2/2028 7:41:59 AM.
4/8/2018, 23:14:36: IMAP  - TLS handshake complete
4/8/2018, 23:14:36: IMAP  - Connected to IMAP server (imap.gmail.com)
>4/8/2018, 23:14:36: IMAP  - Gimap ready for requests from 2603:3003:52db:0:2196:fe67:
4/8/2018, 23:14:36: IMAP  - Authenticating (user: "dbott@vt.edu", method: "LOGIN")...
4/8/2018, 23:14:36: IMAP  - IMAP server authentication OK, server says "dbott@vt.edu authenticated (Success)"
!4/8/2018, 23:14:38: IMAP  - 10054 An existing connection was forcibly closed by the remote host
4/8/2018, 23:14:38: IMAP  - Connecting to IMAP server imap.gmail.com on port 993
4/8/2018, 23:14:38: IMAP  - Initiating TLS handshake
>4/8/2018, 23:14:38: IMAP  - Certificate S/N: XXXXXXXXXXXXX, algorithm: RSA (2048 bits), issued from 4/2017 3:12:21 AM to 4/2019 3:12:21 AM, for 1 host(s): imap.gmail.com.
>4/8/2018, 23:14:38: IMAP  - Owner: "US", "California", "Mountain View", "Google Inc", "imap.gmail.com".
>4/8/2018, 23:14:38: IMAP  - Root: "AO Kaspersky Lab", "Kaspersky Anti-Virus Personal Root Certificate". Valid from 3/2008 7:41:59 AM to 2/2028 7:41:59 AM.
4/8/2018, 23:14:38: IMAP  - TLS handshake complete
4/8/2018, 23:14:38: IMAP  - Connected to IMAP server (imap.gmail.com)
>4/8/2018, 23:14:38: IMAP  - Gimap ready for requests from 2603:3003:52db:0:2196:fe67
4/8/2018, 23:14:38: IMAP  - Authenticating (user: "dbott@vt.edu", method: "LOGIN")...
4/8/2018, 23:14:38: IMAP  - IMAP server authentication OK, server says "dbott@vt.edu authenticated (Success)"
!4/8/2018, 23:14:38: IMAP  - 10054 An existing connection was forcibly closed by the remote host

These kind of errors happen consistently, filling up my log.  Any ideas how to fix?

Dave
Edited: David Bott - 09 April 2018 06:35:10
 
 
 
#2
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I'm not sure what your actual complaint is - do these errors interfere with a proper exchange of mail, or is it just that they're taking too much space in your log files? If it's the latter, maybe you can turn 'verbose log' off in Account Properties | Options, or reduce the log's maximum file size if that's the problem.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#3
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I have the same problem.
error 10054 prevents the fetching of emails.
the culprit is kaspersky.
 
 
 
#4
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Errors 10053 and 10054 prevents me from transferring email. The connection is forcibly closed as soon as The Bat! tries to open it. Of course those errors interfere with a proper exchange of mail. Look at the timestamps.

I have another mail server and it works fine with The Bat! in IMAP mode and does not get shut down.  But the GMail gets shut down before it gets a chance to update.
 
 
 
#5
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What a pity that Kaspersky intervenes into existing TLS connections!
 
 
 
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