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Address viewer, User name doubled
 
#1
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How to configure address viewer in right manner. When I select message, in Address viewer I get user name doubled ... LIke in image below where The Bat! try to find site@site@ritlab.com !!!! If I try to edit that contact in my address book, The Bat! do not link it to site@ritlab.com... TheBat! make new contact site@site@ritlab.com ...

Hot to configure Address viewer to work properly...

Thx
 
 
 
#2
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Link to screen shot

https://ibb.co/86dhKTM
 
 
 
#3
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Quote
Aleksandar Dakic wrote:
How to configure address viewer in right manner. When I select message, in Address viewer I get user name doubled ... LIke in image below where The Bat! try to find site@ site@ritlab.com  !!!! If I try to edit that contact in my address book, The Bat! do not link it to  site@ritlab.com ... TheBat! make new contact site@ site@ritlab.com  ...

Hot to configure Address viewer to work properly...

Thx

What are you clicking to open that address viewer?
 
 
 
#4
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Shift+Ctrl+O

Workspace/Address Auto-view

I talked with support, they said it is the bug in software... and "will be changed in new edition"... but there is no change in new 8.8.9 edition... :-(
Edited: Aleksandar Dakic - 13 June 2019 17:44:40
 
 
 
#5
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It seems to be working fine for me and I'm using 8.8.9 also.. I suggest viewing an entry in address book from other options to verify what is really there, such as clicking the email id from the message view pane. Your example snapshot isn't conclusive, as it's not uncommon for email addresses to have the 'name' field showing the email address. This often happens when an email 'from' address is something such as 'john@aol.com' <john@aol.com>     Good luck,
david
 
 
 
#6
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https://ibb.co/ZxYYwST
https://ibb.co/1n1zGwp
https://ibb.co/GsdPbWj

View these 3 pictures....

On first, with red lines... you can see ... dakic73 is doubled ....

On second ... black lines ... you can see ... Adress viewer see name corect (under "")... but double dakic73@dakic73@

On third ... yellow lines ... I delete first dakic73 from field underlined with one yelow line ... and see ... Adres viewer find correct contact from my address book and display it below ...  
 
 
 
#7
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I would send a reminder or a new bug report to Support, and point them to this thread so they can view your latest screenshots.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
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