Upgrade using MSI ?

Upgrade using MSI ?

Michel Renaud Beginner Posts: 10 Points: 7 Rating: 0 Authority: 0 Joined: 26 May 2005	#1 0 26 May 2005 18:56:32 Hi, When I try to install using the MSI file, I have the options to Modify, Repair or Remove. Do I need to uninstall my previous version first? The .exe we used to have simply did an upgrade. I'm wondering if uninstalling first will kill all my program settings? thanks!

moatmai Beginner Posts: 5 Points: 2 Rating: 0 Authority: 0 Joined: 24 October 2004	#2 0 30 May 2005 19:01:10 So what did you do eventually? When I try either "Modify" or "repair", the installer eventually quits with an error message. I've filed a bug report, but nothing's happened so far. I can't upgrade my 3.5 from May 14th to the new version put online on the 24th... (registered user, home edition).

Michel Renaud Beginner Posts: 10 Points: 7 Rating: 0 Authority: 0 Joined: 26 May 2005	#3 0 31 May 2005 15:26:29 I tried both, I didn't get an error but it doesn't seem to have done anything either. I don't want to take a chance with "Remove" and risk having to set all my program settings afterwards.

Maxim Masiutin Guru Posts: 644 Points: 1158 Rating: 24 Authority: 24 Joined: 09 September 2003	#4 0 01 June 2005 16:25:18 If you only have options to "Modify, Repair or Remove", then the most likely you already have the same version installed. We've released v3.5.25 today, please try installing it.

Michel Renaud Beginner Posts: 10 Points: 7 Rating: 0 Authority: 0 Joined: 26 May 2005	#5 0 01 June 2005 16:51:03 Hi, It's possible - I thought it was a new version because the date was different. Maybe it was just a change from EXE to MSI(?) I just tried downloading the Home Edition, but it links to the TokenMgr rather than to the e-mail program.

Michel Renaud Beginner Posts: 10 Points: 7 Rating: 0 Authority: 0 Joined: 26 May 2005	#6 0 01 June 2005 16:56:54 I got creative and figured out the URL to download the Home Edition. You're right, the dialog is different with the new version, offering a standard or custom install. Now up and running. Thanks!

Maxim Masiutin Guru Posts: 644 Points: 1158 Rating: 24 Authority: 24 Joined: 09 September 2003	#7 0 02 June 2005 04:57:06 Michel Renaud, we've just fixed the download URL, could you please try them?