hangup on maintenance / startup

every time when on startup maintennace trigget TB hang with errror

Date: 20 Jan 2023 21:38:39
OS: Windows 11 X64 (AMD or Intel) build 22621
PhysMemFreeTotal: 46658/65403 MB
VirtMemFreeTotal: 134179934/134217727 MB
MAPI #0: Windows Live Hotmail [Hotmail]; Path: C:\Program Files\Internet Explorer\hmmapi.dll (valid)
MAPI #1: Microsoft Outlook [Microsoft Outlook]; Path: C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\system\msmapi\1033\msmapi32.dll (valid)
MAPI #2: Opera [Opera]; Path: (not valid)
MAPI #3: The Bat! [The Bat!]; Path: C:\Program Files\The Bat!\tbmapi32.dll (not valid)
MAPI #4: The Bat! Simple MAPI 64-bit [The Bat! Simple MAPI 64-bit]; Path: C:\Program Files\The Bat!\tbmapi64.dll (valid)
MAPI #5: [Windows Live Mail]; Path: (not valid)
Default Profile:
Address: 00000000012AAF89
ClassName: EAccessViolation
Message: Access violation at address 00000000012AAF89 in module 'TheBat.exe'. Read of address 00000000000000B8
IsOSException: 1
Modules:
0000000000400000 20230113111153 C:\Users\damador\AppData\Local\The Bat!\Main\10.3.3.3\64\TheBat.exe
Stack:
00000000012AAF89 [0000000000400000]
0000000002BDD96E [0000000000400000]
00000000009A4680 [0000000000400000]
0000000002C071B5 [0000000000400000]
00000000004098DE [0000000000400000]
0000000000410642 [0000000000400000]
0000000000410443 [0000000000400000]
00000000005251F8 [0000000000400000]
000000000041108E [0000000000400000]
00000000005DF3C6 [0000000000400000]
0000000002BDD96E [0000000000400000]
00000000004113E4 [0000000000400000]
00000000004098DE [0000000000400000]
0000000000410443 [0000000000400000]
0000000000B3FE1E [0000000000400000]
000000000054AE44 [0000000000400000]
00000000009A4680 [0000000000400000]
000000000076BC78 [0000000000400000]
000000000076D89E [0000000000400000]
0000000000B3CD1E [0000000000400000]
0000000000B3FE1E [0000000000400000]
000000000054AE44 [0000000000400000]
00000000009A4680 [0000000000400000]
00000000009A48A3 [0000000000400000]
00000000012B167D [0000000000400000]
000000000054AE44 [0000000000400000]
00000000007D461C [0000000000400000]
00000000006390E4 [0000000000400000]
00000000007C7627 [0000000000400000]
00000000007C7AA3 [0000000000400000]
00000000005461E7 [0000000000400000]
0000000000416720 [0000000000400000]
00000000005454B2 [0000000000400000]
00000000005464AC [0000000000400000]
00000000007C7BE0 [0000000000400000]
0000000000415D44 [0000000000400000]
00000000011FB862 [0000000000400000]
0000000000409A94 [0000000000400000]
00000000007C743D [0000000000400000]
00000000007C728B [0000000000400000]
0000000002BDD96E [0000000000400000]
00000000006CADEE [0000000000400000]
0000000002C071B5 [0000000000400000]
--------------------------------

--------------------------------
Date: 26 Jan 2023 18:02:23
OS: Windows 11 X64 (AMD or Intel) build 22621
PhysMemFreeTotal: 40379/65403 MB
VirtMemFreeTotal: 134179991/134217727 MB
MAPI #0: Windows Live Hotmail [Hotmail]; Path: C:\Program Files\Internet Explorer\hmmapi.dll (valid)
MAPI #1: Microsoft Outlook [Microsoft Outlook]; Path: C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\system\msmapi\1033\msmapi32.dll (valid)
MAPI #2: Opera [Opera]; Path: (not valid)
MAPI #3: The Bat! [The Bat!]; Path: C:\Program Files\The Bat!\tbmapi32.dll (not valid)
MAPI #4: The Bat! Simple MAPI 64-bit [The Bat! Simple MAPI 64-bit]; Path: C:\Program Files\The Bat!\tbmapi64.dll (valid)
MAPI #5: [Windows Live Mail]; Path: (not valid)
Default Profile:
Address: 00000000012AAF89
ClassName: EAccessViolation
Message: Access violation at address 00000000012AAF89 in module 'TheBat.exe'. Read of address 00000000000000B8
IsOSException: 1
Modules:
0000000000400000 20230113111153 C:\Users\damador\AppData\Local\The Bat!\Main\10.3.3.3\64\TheBat.exe
Stack:
00000000012AAF89 [0000000000400000]
00000000007C727A [0000000000400000]
0000000002BDD96E [0000000000400000]
00000000007C727A [0000000000400000]
0000000000AEED5A [0000000000400000]
0000000000410B81 [0000000000400000]
0000000000409955 [0000000000400000]
000000000092CFB4 [0000000000400000]
00000000020DF207 [0000000000400000]
00000000020E4506 [0000000000400000]
00000000004113E4 [0000000000400000]
00000000020DE4A7 [0000000000400000]
000000000092CFB4 [0000000000400000]
00000000004098DE [0000000000400000]
00000000020E56AB [0000000000400000]
0000000000410443 [0000000000400000]
000000000041064F [0000000000400000]
00000000020E196D [0000000000400000]
000000000041B85B [0000000000400000]
000000000092E737 [0000000000400000]
000000000063BECC [0000000000400000]
00000000007BB6CE [0000000000400000]
00000000007BCA4F [0000000000400000]
000000000076A452 [0000000000400000]
0000000000410DE2 [0000000000400000]
00000000007DA1D1 [0000000000400000]
000000000063491D [0000000000400000]
0000000000769469 [0000000000400000]
00000000007D461C [0000000000400000]
00000000007D466F [0000000000400000]
0000000000414022 [0000000000400000]
0000000000BADAE0 [0000000000400000]
00000000004098DE [0000000000400000]
00000000007647CC [0000000000400000]
00000000006370EB [0000000000400000]
00000000006390E4 [0000000000400000]
000000000063BD5B [0000000000400000]
00000000004113E4 [0000000000400000]
0000000000411C01 [0000000000400000]
0000000000410642 [0000000000400000]
00000000004115A1 [0000000000400000]
000000000054577E [0000000000400000]
0000000000411358 [0000000000400000]
00000000009A48A3 [0000000000400000]
00000000012B167D [0000000000400000]
000000000054AE44 [0000000000400000]
00000000007C6DAE [0000000000400000]
00000000007C6E23 [0000000000400000]
00000000007C727A [0000000000400000]
0000000002BDD96E [0000000000400000]
0000000002C071B5 [0000000000400000]
--------------------------------

--------------------------------
Date: 26 Jan 2023 18:02:23
OS: Windows 11 X64 (AMD or Intel) build 22621
PhysMemFreeTotal: 40374/65403 MB
VirtMemFreeTotal: 134179953/134217727 MB
MAPI #0: Windows Live Hotmail [Hotmail]; Path: C:\Program Files\Internet Explorer\hmmapi.dll (valid)
MAPI #1: Microsoft Outlook [Microsoft Outlook]; Path: C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\system\msmapi\1033\msmapi32.dll (valid)
MAPI #2: Opera [Opera]; Path: (not valid)
MAPI #3: The Bat! [The Bat!]; Path: C:\Program Files\The Bat!\tbmapi32.dll (not valid)
MAPI #4: The Bat! Simple MAPI 64-bit [The Bat! Simple MAPI 64-bit]; Path: C:\Program Files\The Bat!\tbmapi64.dll (valid)
MAPI #5: [Windows Live Mail]; Path: (not valid)
Default Profile:
Address: 00000000012AAF89
ClassName: EAccessViolation
Message: Access violation at address 00000000012AAF89 in module 'TheBat.exe'. Read of address 00000000000000B8
IsOSException: 1
Modules:
0000000000400000 20230113111153 C:\Users\damador\AppData\Local\The Bat!\Main\10.3.3.3\64\TheBat.exe
Stack:
00000000012AAF89 [0000000000400000]
0000000002BDD96E [0000000000400000]
00000000009A4680 [0000000000400000]
0000000002C071B5 [0000000000400000]
00000000004098DE [0000000000400000]
0000000000410642 [0000000000400000]
0000000000410443 [0000000000400000]
00000000005251F8 [0000000000400000]
000000000041108E [0000000000400000]
00000000005DF3C6 [0000000000400000]
0000000002BDD96E [0000000000400000]
00000000009A4680 [0000000000400000]
00000000004113E4 [0000000000400000]
00000000004098DE [0000000000400000]
0000000000410443 [0000000000400000]
0000000000B3FE1E [0000000000400000]
000000000054AE44 [0000000000400000]
00000000009A4680 [0000000000400000]
000000000076BC78 [0000000000400000]
000000000076D89E [0000000000400000]
0000000000B3CD1E [0000000000400000]
0000000000B3FE1E [0000000000400000]
000000000054AE44 [0000000000400000]
00000000009A4680 [0000000000400000]
00000000009A48A3 [0000000000400000]
00000000012B167D [0000000000400000]
000000000054AE44 [0000000000400000]
00000000007D461C [0000000000400000]
00000000006390E4 [0000000000400000]
00000000007C7627 [0000000000400000]
00000000007C7AA3 [0000000000400000]
00000000005461E7 [0000000000400000]
0000000000416720 [0000000000400000]
00000000005454B2 [0000000000400000]
00000000005464AC [0000000000400000]
00000000007C7BE0 [0000000000400000]
0000000000415D44 [0000000000400000]
00000000011FB862 [0000000000400000]
0000000000409A94 [0000000000400000]
00000000007C743D [0000000000400000]
00000000007C728B [0000000000400000]
0000000002BDD96E [0000000000400000]
0000000002C071B5 [0000000000400000]
--------------------------------

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Daniel van Rooijen Administrator Posts: 1339 Points: 4173 Rating: 563 Authority: 572 Joined: 04 September 2003	#2 0 26 January 2023 20:10:55 Hi Krzysztof, if you want to talk to Ritlabs' technical support, please use the Support menu at the top of the screen and open a support ticket. This is a user-to-user forum and we can't really interpret those error details and stack traces here. I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.