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11.0.3 unusable: HTML codes displayed in mails
 
#1
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When I reply in HTML format, the HTML codes are not parsed, but displayed. Anyone else got that problem? I can't even downgrade to 11.0.2 anymore as there's no link on their download page. And I refuse to downgrade all the way back to version 10.

Edited: Loek van Kooten - 05 January 2024 12:52:11
 
 
 
#2
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Quote
Loek van Kooten wrote:
I can't even downgrade to 11.0.2 anymore as there's no link on their download page.

Take the desired v11.0.3 link and change the last 3 into a 2. Does that work?

i.e.

https://www.ritlabs.com/download/the_bat/thebat_64_11-0-3.msi

becomes

https://www.ritlabs.com/download/the_bat/thebat_64_11-0-2.msi
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#3
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Oh, fantastic! Thank you very much.  
 
 
 
#4
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There's another issue now, and I'm not sure whether it's been caused by the previous installation of 11.0.3, but Quick Templates now have all newlines removed from them if included in Reply Templates, unless you paste them manually.
 
 
 
#5
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Quote
Loek van Kooten wrote:
There's another issue now, and I'm not sure whether it's been caused by the previous installation of 11.0.3, but Quick Templates now have all newlines removed fr om them if included in Reply Templates, unless you paste them manually.

Could be that line-end characters (CR+LF) have gotten mixed up somehow. Try copying the templates into a proper text editor like Notepad++, check out what's going on there, save in a format wh ere lines end in CR+LF, and paste them back into TB.

In addition, you could force the templates to be in plain text format in TB, which could eliminate some source of confusion. Or force HTML, who knows...
 
 
 
#6
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Fantastic! That was it. Thank you very much.
 
 
 
#7
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This is all find and good for folks with minor issues. But, for users like me who have much more complex stuff to deal with...
 
 
 
#8
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Well, it's back in 11.03.1 with a vengeance, and not just for Quick Templates, but everything. HTML codes are everywhere when I reply to an HTML mail. They're not parsed, just displayed like <this>.  
Edited: Loek van Kooten - 15 January 2024 13:58:16
 
 
 
#9
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Quote
Loek van Kooten wrote:
Well, it's back in 11.03.1 with a vengeance, and not just for Quick Templates, but everything. HTML codes are everywhere when I reply to an HTML mail. They're not parsed, just displayed like  .  

Please report the problem using the support link above. I've never had such problems myself.
 
 
 
#10
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It seems to only happen when you first select the part you want to reply to and then hit Reply. If you just hit Reply to answer the whole e-mail, everything looks okay.
 
 
 
#11
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Quote
Loek van Kooten wrote:
It seems to only happen when you first select the part you want to reply to and then hit Reply. If you just hit Reply to answer the whole e-mail, everything looks okay.

Thanks for clarifying, I was able to reproduce it. For me it happens only with some parts of some HTML messages, pretty strange. Please report it using the support link above, and attach an example message.
 
 
 
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