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Message body doesn't appear after some time
 
#1
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Hello, I have a problem with version 11.4.2.1 in which after thebat starts the body of the messages is shown (pic 01 in link) but after some time (few minutes to an hour probably) the body is empty (pic 02).
can anyone confirm?
Link to pics
 
 
 
#2
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Write to support about it.
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs).
https://belrus.biz/vendors/ritlabs.html — Официальный дистрибьютор The Bat! в России
 
 
 
#3
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Quote
Dotan S. wrote:
Hello, I have a problem with version 11.4.2.1 in which after thebat starts the body of the messages is shown (pic 01 in link) but after some time (few minutes to an hour probably) the body is empty (pic 02).
can anyone confirm?
Link to pics
I confirm.
After installing the last version of theBat! the body of the messages are empty. I don't see nothing and the assistance do not answer to me.

I only restored the attachements using the check box in the editor's setting "previous view"
 
 
 
#4
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And for you too - write to support about it.
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs).
https://belrus.biz/vendors/ritlabs.html — Официальный дистрибьютор The Bat! в России
 
 
 
#5
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I didn't experience this in v11.4.2.1, but it seems to me that CEF is crashing. This can be verified if, after closing TB, a bunch of TB processes are left among the Background Processes in the Task Manager. These should be ended before restarting TB.

Besides rolling back to a previous version of TB (v11.4 and downwards use a major earlier version of CEF) you could try the 32-bit version of TB v11.4.2.1. For some reason this one works better for me than the 64-bit 11.4.2.1. Usually it is the other way round.
 
 
 
#6
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I'm asking for help with THE BAT. I've been using it for 10 years, but I keep getting new errors. Two things: today, new emails suddenly lost their content. Instead of content, I get blank text or "X-VADE-SPAMSTATE: clea" or "X-VADE-SPAMSTATE: commercial:mc." Sometimes, attachments named "part.att" are unopenable or contain nothing. The previous version, 7.4.16, worked for several years. I installed the new version, 11.4.2.1, but I still get these errors. After making a backup, I uninstalled and installed it in a new folder, and nothing. I still have the option to delete the profile and saved settings, but I don't want to do that. Can anyone help?
Edited: Daniel Wozniak - 12 August 2025 12:33:13
 
 
 
#7
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Quote
George Salnik wrote:
And for you too - write to support about it.
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs).
https://belrus.biz/vendors/ritlabs.html — Официальный дистрибьютор The Bat! в России
 
 
 
#8
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If the cause of this problem is that the Chromium Embedded Framework (CEF) is crashing, wouldn't it be a good idea for these users to run The Bat without CEF?

To do so, simply put /ForceNoCEF on the command line. Right-click on the desktop icon that you use to launch The Bat, choose Properties, and on the 'shortcut' tab, look for 'target'. That is the command line. Put /ForceNoCEF (with a space before and after it) on it, so you get something like this:

"C:\Program Files\The Bat!\TBLauncher64.exe" /ForceNoCEF /NOLOGO

Hopefully that will let you work around the problem until the CEF implementation is fixed.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#9
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Tried it but it didn't work. Did I need to re-boot for it to take???
 
 
 
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