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IMAP sometimes shows email content, sometimes not
 
The Bat! v12.1, Windows 10 (w/ESU). I've added a new email address to The Bat! and apparently it has to be IMAP (it's a local ISP, not Gmail or one of those). This is probably my first IMAP account in The Bat!.
When I click on an email's subject line, sometimes it displays the email and sometimes it doesn't. I noticed in the bottom left corner of window, it will often say "TLS connection completed successfully", followed immediately by "Disconnected". That seems to be the times I don't get to see the email. Often I can get it by hitting "reply" or "forward", but I just want to read it.

I'll include a block fr om the log below (I've inserted blank lines wh ere time takes a jump in minutes). Is this something I'm doing wrong in The Bat!, or something on the ISP side?

Thanks.
Code
 THIS IS WHAT IT LOOKS LIKE WHEN I DON'T GET THE MESSAGE PREVIEW:
2026-06-11, 15:10:17: IMAP  - Connecting to IMAP server imap.mail.ovh.ca on port 993
2026-06-11, 15:10:17: IMAP  - Initiating TLS handshake
>2026-06-11, 15:10:17: IMAP  - Certificate S/N: 41AC8996CEECA8D49C6E790B35412161, algorithm: RSA (4096 bits), issued from 1/20/2026 to 1/20/2027 11:59:59 PM, for 2 host(s): imap.mail.ovh.ca, www.imap.mail.ovh.ca.
>2026-06-11, 15:10:17: IMAP  - Owner: "imap.mail.ovh.ca".
>2026-06-11, 15:10:17: IMAP  - Issuer: "GB", "Sectigo Limited", "Sectigo Public Server Authentication CA DV R36". Valid from 3/22/2021 to 3/21/2036 11:59:59 PM.
>2026-06-11, 15:10:17: IMAP  - Issuer: "GB", "Sectigo Limited", "Sectigo Public Server Authentication Root R46". Valid from 3/22/2021 to 1/18/2038 11:59:59 PM.
>2026-06-11, 15:10:17: IMAP  - Root: "US", "New Jersey", "Jersey City", "The USERTRUST Network", "USERTrust RSA Certification Authority". Valid from 2/1/2010 to 1/18/2038 11:59:59 PM.
2026-06-11, 15:10:17: IMAP  - TLS handshake complete
2026-06-11, 15:10:17: IMAP  - Connected to IMAP server (imap.mail.ovh.ca)
>2026-06-11, 15:10:17: IMAP  - Dovecot on host 3 ready
2026-06-11, 15:10:17: IMAP  - Authenticating (user: "[email]", method: "LOGIN")...
2026-06-11, 15:10:17: IMAP  - IMAP server authentication OK, server says "LOGIN completed."
2026-06-11, 15:10:18: IMAP  - TLS connection completed successfully
2026-06-11, 15:10:24: IMAP  - Disconnected
2026-06-11, 15:15:27: IMAP  - Connecting to IMAP server imap.mail.ovh.ca on port 993
2026-06-11, 15:15:27: IMAP  - Initiating TLS handshake
>2026-06-11, 15:15:27: IMAP  - Certificate S/N: 41AC8996CEECA8D49C6E790B35412161, algorithm: RSA (4096 bits), issued from 1/20/2026 to 1/20/2027 11:59:59 PM, for 2 host(s): imap.mail.ovh.ca, www.imap.mail.ovh.ca.
>2026-06-11, 15:15:27: IMAP  - Owner: "imap.mail.ovh.ca".
>2026-06-11, 15:15:27: IMAP  - Issuer: "GB", "Sectigo Limited", "Sectigo Public Server Authentication CA DV R36". Valid from 3/22/2021 to 3/21/2036 11:59:59 PM.
>2026-06-11, 15:15:27: IMAP  - Issuer: "GB", "Sectigo Limited", "Sectigo Public Server Authentication Root R46". Valid from 3/22/2021 to 1/18/2038 11:59:59 PM.
>2026-06-11, 15:15:27: IMAP  - Root: "US", "New Jersey", "Jersey City", "The USERTRUST Network", "USERTrust RSA Certification Authority". Valid from 2/1/2010 to 1/18/2038 11:59:59 PM.
2026-06-11, 15:15:27: IMAP  - TLS handshake complete
2026-06-11, 15:15:27: IMAP  - Connected to IMAP server (imap.mail.ovh.ca)
>2026-06-11, 15:15:27: IMAP  - Dovecot on host 4 ready
2026-06-11, 15:15:27: IMAP  - Authenticating (user: "[email]", method: "LOGIN")...
2026-06-11, 15:15:27: IMAP  - IMAP server authentication OK, server says "LOGIN completed."
2026-06-11, 15:15:29: IMAP  - TLS connection completed successfully
!2026-06-11, 15:15:29: IMAP  - 
2026-06-11, 15:15:34: IMAP  - Disconnected
2026-06-11, 15:20:35: IMAP  - Connecting to IMAP server imap.mail.ovh.ca on port 993
2026-06-11, 15:20:35: IMAP  - Initiating TLS handshake
>2026-06-11, 15:20:35: IMAP  - Certificate S/N: 41AC8996CEECA8D49C6E790B35412161, algorithm: RSA (4096 bits), issued from 1/20/2026 to 1/20/2027 11:59:59 PM, for 2 host(s): imap.mail.ovh.ca, www.imap.mail.ovh.ca.
>2026-06-11, 15:20:35: IMAP  - Owner: "imap.mail.ovh.ca".
>2026-06-11, 15:20:35: IMAP  - Issuer: "GB", "Sectigo Limited", "Sectigo Public Server Authentication CA DV R36". Valid from 3/22/2021 to 3/21/2036 11:59:59 PM.
>2026-06-11, 15:20:35: IMAP  - Issuer: "GB", "Sectigo Limited", "Sectigo Public Server Authentication Root R46". Valid from 3/22/2021 to 1/18/2038 11:59:59 PM.
>2026-06-11, 15:20:35: IMAP  - Root: "US", "New Jersey", "Jersey City", "The USERTRUST Network", "USERTrust RSA Certification Authority". Valid from 2/1/2010 to 1/18/2038 11:59:59 PM.
2026-06-11, 15:20:35: IMAP  - TLS handshake complete
2026-06-11, 15:20:35: IMAP  - Connected to IMAP server (imap.mail.ovh.ca)
>2026-06-11, 15:20:35: IMAP  - Dovecot on host 3 ready
2026-06-11, 15:20:35: IMAP  - Authenticating (user: "[email]", method: "LOGIN")...
2026-06-11, 15:20:35: IMAP  - IMAP server authentication OK, server says "LOGIN completed."
2026-06-11, 15:20:37: IMAP  - TLS connection completed successfully
2026-06-11, 15:20:42: IMAP  - Disconnected
 
I don't use IMAP myself, but I believe there are settings that govern when messages are retrieved, and which parts of them (headers, body, attachments).

See https://www.ritlabs.com/en/support/help/62/#id1
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