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Receiving Email, repeats when there is an attachment
 
#1
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Hi,

bat home v3.65

When receiving emails with attachments they will not delete off the server if I download them.  As well, if there are many of emails being processed, the processing will stop after the email with the attachment is received.  The email may have an attachment or be HTML.

Any insight into this?  Or a way to fix this behaviour?

Thanks
 
 
 
#2
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I forgot to mention, this behaviour appeared after one of the updates, though I do not remember which one.
 
 
 
#3
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This is a known problem when you're receiving a message infected with a virus, while your virus scanner has no plugion available and locks infected messages in stead of replacing them.
The solution would be to delete the problem message from the server with the mail dispatcher (Account -> dispatch mail on server)

When you're having problems with every message containing an attachment, then I'm afraid that your virus scanner or firewall is messing around or either your TB configuration is corrupted.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#4
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I use the mail dispatcher.  That is one of the great features of the Bat!  :D

The issue is with every message containing an attachment.  And is only when I check to receive the message in the dispatcher.  If I have it to just delete and not receive it works fine.

No firewall so that is not the issue.  However, I do use SystemSuite virus software.  I have been using that for years.  No changes with it though.  The only change is updating the Bat!.  I have been thinking of rolling back the Bat version to an earlier one with out the problem.  But I do not like that choice.
 
 
 
#5
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I have done some more testing.  I rolled back to version 3.0.1.33  In that version, everything works fine. The next update that I have was 3.50.30, which worked as well.  I then applied 3.51. and the problem appeared.

There are 3 emails with the first not having an attachment, the middle does and the last does not.  I have receive and delete set for all 3 emails.  It will receive the first emails, but not the third.  When the dispatch window comes up again, all 3 emails are still there.  
 
 
 
#6
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As I don't use the dispatcher myself, I didn't follow any notices about problems with it, but have you tried to dowenload the most recent version? We're around 3.65 now.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#7
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Yes I have.  3.65.03 is what I am using.

I am not sure if this should work, but I reinstalled 3.50 over 3.51 and the problem was still there.  I do not have 3.01 as an install anymore to try that.  I have to restore it from a back up.

Love the dispatcher.  I am still stuck on dial up as I live in the country and have not yet sprung for wireless.  So it saves me from downloading a ton of junk mail.  :D
 
 
 
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