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Help with "Create New Account" Dialog, Existing user prompted to Create New Account but I already have one!
 
#1
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I already have an account and everything setup the way I like it in an encrypted message base in a custom folder path.

371MB of files appear to be perfectly intact in that custom folder base

However, instead of prompting me for my password when I enter The Bat! I now get a dialog "Create New User Account" allowing me to setup a new account or restore from a backup or archive.

I'm hesitant to try to create a new account and link to the old messages as I do not know how to re-enable the encryption and fear I may change some of the settings that were working fine last night.

In the registry under my user I see that RITLABS Working Directory is correctly identified as "C:\Documents and Settings\Daniel\My Documents\Thebat Mail\" - that is where my entire encrypted message base is.

The RAS Login Domain, Name, Pwd are all blank and override is 0000... I don't know if that is related to setup of password.  Again I was using encryption / password and have no idea why it might have disappeared.

Please - any advice appreciated on how I can rapidly restore thebat configuration for existing setup and mailboxes.  Thank you!
 
 
 
#2
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Start with making a copy of your completemail directory. (just in case)

From your registry delete the tree starting with:
HKEY_CURRENT_USER\Software\RIT\The Bat!
Considering your problem it might already have been removed, but it won't hurt to make sure.

Start TB (Yes that means that you should do the previous actions whiile TB is closed)
TB will ask about encryption, about a new account or restore from backup (pick 'new account'), about a mail directory (pick your old mail directory), about an account name (pick your old account name), after this you're done.
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I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
Pages: 1