Import Thunderbird mail

Import Thunderbird mail, All import features ae greyed out

peter sauven Beginner Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 24 August 2008	#1 0 06 September 2008 00:56:35 Cannot use any import features. All greyed out. Why is that ?

Roelof Otten Guru Posts: 2963 Points: 5336 Rating: 60 Authority: 60 Joined: 19 September 2004	#2 0 06 September 2008 01:39:29 Because you don't have a folder selected in the account tree pane. In order to import something, TB needs to know the target for the importing, that target is the selected folder. __________________________________ I'm just a user of The Bat! I don't work for Ritlabs.

Marek Mikus Guru Posts: 489 Points: 929 Rating: 10 Authority: 10 Joined: 03 September 2003	#3 0 06 September 2008 12:11:52 for import from Thuderbird, use Import Wizard in Tools menu

peter sauven Beginner Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 24 August 2008	#4 0 06 September 2008 23:10:46 Thank you. Now it works

Maxim Masiutin Guru Posts: 644 Points: 1158 Rating: 23 Authority: 23 Joined: 09 September 2003	#5 0 19 October 2008 00:35:03 You were right that it was not user-friendly to have import options grayed out. In this case, the user didn’t know the reason why the import was not possible, and didn’t know how to proceed. In a new version, The Bat! will be smarter. If a user did select an account, but didn’t select any folder, the import option will first select the Inbox folder of this account and will import to this folder. If the user did select an IMAP account or a virtual folder, The Bat! will give a message clarifying that importing to such account or folder is not supported.