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Email restore after trojan virus crash, Can not connect to host(s) for sending and receiving email
 
#1
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For the first time I had a serious problem with a file I had downloaded that contained some very aggressive trojans. My virus scanner took out several files and registry entries and I had to remove several auto startup entries as well.

After this, TheBat won't connect to my email 2 different email servers. The logfile just tells me that a connection with the server could not be made.
I cleaned the registry, restored a registry of some days ago, cleaned the windows temp files, restartet my computer, checked the email account settings, tried sending and receiving email.
And now I would not know where to look or to try what :o

Can somebody give me a hint in what to try now?

Thank!
Peter

(can not receive emails now :-)
 
 
 
#2
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first try to determine whether this is a system problem or a problem with theBat only.

Can you connect to mail servers with Outlook Express/Windows mail or another mail client?

Can you ping the servers ?

Disable your firewall, or delete & re-create the rules about theBat in it, and try again.

Enable protocol logging in theBat to see what exactly happens.

--
offtopic, the best way to handle such problems is to make images of the system partition from time to time. Then recovering the system to a previous working state takes some 10-20 minutes.
 
 
 
#3
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It's a TheBat only problem. I got my email in with Outlook without a problem and a ping to the server replies as expected.
I have closed my firewall completely and tried to get/send email with TB.
The logfile in TB only says 'could not connect to the server'
All configrules in the accounts are as they should be thoughh I also tried to reconfigure the <standard> folders but that also does not solve it. These trojans messed more things up as my autologin in my browser doesnt work anymore either.

I tried a 'repair' from the install but that did do the job, could a complete re-install after un-install of TB be the solution here?
Edited: Peter van Santen - 28 October 2008 02:27:03
 
 
 
#4
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I tried to uninstall and a re-install and the problem is solved. A shame that I will never know what the reason of the problem was, but I can live with that :D

Thanks

Peter
 
 
 
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