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Threaded view
 
Hello.

I'm using 4.1.11 and a bit confused by Reference+Subject threaded view. How exactly does it work?

The problem I have - I received some 20 new messages and all of them have the same subject but they are not threaded. At the same time some old messages are threaded.

Thanks!
 
Look up "reference" in the help file  :)
Here is a partial quote of what is there

"Threading by Reference is the default and standard threading method. It relies on the use and presence two specific message headers: 'In-Reply-To:' and 'References:'. These message headers contain "Message ID" strings. The Bat! can thread together messages which refer back to the ID(s) of earlier messages in the topic.



The other threading methods are more simple in approach and involve chaining together messages with matching Subjects, To or From values in chronological order."
Edited: Rick G - 16 May 2009 05:18:48
 
The thing is: I've read that part in help. And yes, I understand how it works using Reference. But how it works using both Reference+Subject? Or, how it supposed to work?
 
Some clients don't add In-Reply-To: or References: headers, so References+Subject will thread messages with no threading header but with the subject Re: Topic to an existing message with the subject Topic.
Messages with In-Reply-To: or References: will be shown at the right place in the thread, messages without them but with the proper subjet will be threaded to the first message in the thread.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
That's what I expected. But the reality seems to be different - I see many messages with exactly the same subject which are not arranged in a thread. Maybe it is just a bug. Or is it feature?
 
Without access to your message base I can't decide whether it's a bug or a feature. ;-)

Over here it's working rather well. Only when I'm sending identical messages with the mass mailing feature I'm getting unthreaded messages with the same subject. So what you're seeing might actually be a feature....
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
It looks like the key is in "Re: " in the subject. If subjects in two emails are the same they do not belong to the same thread. But if one has "Re:"  - they do.
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