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Inbox subfolders disappeared - index file corrupted?
 
Hi,

I run TB version 4.2.36.4 and I have the Inbox containing many folders where I save emails with as many and more filters.

It happened today that while TB was closing down (doing the maintenance compression) MS windows froze completely and the only way to recover it was to power off/on the laptop..

Since then, when TB starts the Inbox does not show anymore all the folders and sub-folders which used to be there.

I checked that all the directory are still there, so nothing has been physically removed or deleted from the HD, and all directories still contain the .TBB and .TBN files.

Now, does anybody possibly know if there is a way to let TB "seeing" again the structure of directories as folders on Inbox ??

"Tools->Import Messages->From TBB files" seems quite lame tool as it can only import one TBB at the time and not whole directory structures of "TB folders", while I have many directories hence I would leave the solution of importing them one-by-one as very last resort..

Thanks
- Antonio
 
Highlight any folder in the folder tree then press <control><alt><shift> L
See if that brings them back
 
I guess you mean within WExplorer and not TB, right?
I did it at the account directory and at the Inbox one, and each time launched TB and checked.
Nothing changed..
 
Do it in The Bat. Highlight a folder then press <control><alt><shift> L
Make sure you are on a folder and not a message
 
it worked out :-)
the folders appear them all back! thanks a lot Rick!

What was the reason then? and what the ctrl-alt-shift-L does to fix it?
 
It rebuilds the folder tree and has saved a lot of people a lot of sleepless nights  :D
If it DOESN'T work - then you have a problem, but if that ever happens come back here anyway as there are some very knowledgeable people that often have other tricks  :)
 
Quote
Rick G wrote:
It rebuilds the folder tree and has saved a lot of people a lot of sleepless nights    

yes.. it really did mine.. ;-)

Quote
Rick G wrote:
If it DOESN'T work - then you have a problem, but if that ever happens come back here anyway as there are some very knowledgeable people that often have other tricks  

Sure and thanks Rick for your great help!
- Antonio
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