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Where is the log file?, account log file
 
#1
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I'm having server trouble: I can receive mail, but not send it.
When I check account > view log
the entry reads " 17-Aug-10, 18:14:50: SEND  - Some messages were not sent - check the log for details"
Great. That really helps.  :evil:
Where can I actually see what might be causing the problem?

I checked my ISP. Everything on their side is okay. I checked my hoster. Same story.
Sunday I had the same problem. After checking the above I restarted my DSL router/modem, and could work again. This time it doesn't work.
Edited: Jos Flachs - 17 August 2010 14:22:52
 
 
 
#2
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The log file can be found in the account directory.
But it won't tell you more then what you've already seen.
A better option is to enable protocol logging:
Account -> Properties -> Transport -> Protocol logging
Enable the smtp logging and you can set the place for the log file yourself. That will show all communication between server and client.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#3
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I did that, for both smtp and pop3. Pop3 works, but that wasn't the problem. The smtp log remains empty.
 
 
 
#4
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If the smtp log stays empty that means that you don't try to send something or that you don't connect to a server so that there's nothing to log.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#5
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The smtp log doesn't work, but I got an error message through <horror>Outlook Express</hororor>

The connection to the server has failed. Account: 'yyy', Server: 'mail.xxxxx.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
 
 
 
#6
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Got the problem licked. It must be the ISP. They won't admit it, but it isn't my hoster, my settings are okay. And now it all of a sudden works again.
 
 
 
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