I am new to TheBat! having used Outlook for years. I use an anti-spam application, MailWasher, which checks all mail prior to downloading new messages in TB. My problem is that I'm not sure how to configure TB as it seems to automatically delete some new messages from the server for certain messages.
Recently I was communicating back and forth with a support tech to resolve some problems in another program. I'd see his replies in MailWasher, but when I would attempt to download the message in TB it would be permanently deleted. I am not running any anit-spam plugins in TB and only have the AVG anti-virus plugin running with the option to move infected messages to a Quarantine folder.
Do I need to create some kind of filter to keep this from happening? I'm just afraid that I will lose some important new mail.
Recently I was communicating back and forth with a support tech to resolve some problems in another program. I'd see his replies in MailWasher, but when I would attempt to download the message in TB it would be permanently deleted. I am not running any anit-spam plugins in TB and only have the AVG anti-virus plugin running with the option to move infected messages to a Quarantine folder.
Do I need to create some kind of filter to keep this from happening? I'm just afraid that I will lose some important new mail.