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I got an email from Gmail, does it affect The Bat?
 
You are not first with it. Did you ask a support about it?
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
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I've also tried disabling antivirus and all background programs and running The Bat as administrator, with  the same result: The Bat crashes within 2 seconds of opening the  internal browser window.

It does sound like a low-level conflict is causing the browser to crash. I would try rebooting Windows in Safe Mode and then trying again.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
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Daniel van Rooijen wrote:
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I've also tried disabling antivirus and all background programs and running The Bat as administrator, with  the same result: The Bat crashes within 2 seconds of opening the  internal browser window.

It does sound like a low-level conflict is causing the browser to crash. I would try rebooting Windows in Safe Mode and then trying again.
Thanks for your suggestion, I have followed it and restarted Windows in safe mode, but the program keeps crashing. I also changed the system browser to Edge and tried both versions of The Bath (32 and 64 bit) with the same result. I have opened a ticket in the Customer Support Center as suggested by George Salnik,  
 
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George Salnik wrote:
I have opened a ticket in the Customer Support Center
Thanks for your sugestion, I have opened a ticket in the Customer Support Center
 
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I have opened a ticket in the Customer Support Center as suggested by George Salnik,

Good! You seem to have tried everything that you could do on your end, so I hope that Ritlabs' people will have a solution for you. Please keep us posted.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
Quote
Daniel van Rooijen wrote:
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I have opened a ticket in the Customer Support Center as suggested by  George Salnik ,

Good! You seem to have tried everything that you could do on your end, so I hope that Ritlabs' people will have a solution for you. Please keep us posted.
The problem has been solved and the ticket closed. Ritlabs has released the new version 10.0.4 that fixes the bug, and now it works correctly.

Thanks for your help.
 
Ritlabs has posted an article about using The Bat v9 and v10 with Gmail accounts after May 30:

Setting up Gmail in The Bat!
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
Quote
Daniel van Rooijen wrote:
 Ritlabs has posted an article about using The Bat v9 and v10 with Gmail accounts after May 30:
Main thing from this article is:
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The owners of older versions (v8 and earlier) will not be able to connect to Gmail anymore. To continue using Gmail accounts in The Bat!, you would need to update the program to the latest version.
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
Hi, now I can receive mail but I can't send it, I get the following error:

06/06/2022, 11:26:25: SEND  - connected to SMTP server
06/06/2022, 11:26:26: SEND  - WARNING: there were no compatible authentication mechanisms detected
06/06/2022, 11:26:26: SEND  - sending message to xxx@xxx.com
!06/06/2022, 11:26:26: SEND  - Server reports error. The response is: 5.7.0  https://support.google.com/mail/?p=WantAuthError t26-20020ab0269a000000b00372893b3bc8sm2146658uao.12 - gsmtp
06/06/2022, 11:26:26: SEND  - connection finished - 0 message(s) sent
06/06/2022, 11:26:26: SEND  - Some messages were not sent - check the log for details

A pop-up asks me for this account's password when this happens but entering the pass doesn't solve the issue.

EDIT: I could send mails until this morning o_O  
Edited: RangoX - 06 June 2022 19:53:34
 
Hi.
Where can I paste auth code from google? I've code from system browser (copy url from TheBat window).
In The Bat I only have window login to google account, without button "Open in system browser" or "Authorization code".
TheBat v9.1.18
Edited: Mefisto - 07 June 2022 22:29:50
 
>> TheBat v9.1.18
Update your TB to v9.5
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
Hi all, I have gone through this thread and many others, also the Ritlabs suggestion above to get my Gmail account to connect with no luck.

I have Windows 11, the Bat v 10.00.10, I also configured my first Gmail account no problems but when I tried to create the second Gmail account I past in the authentication code press OK and just go round in circles, the whole authentication process starts all over. All was working ok till i got a BSOD Critical process died after a windows update reboot. Eventually had to start from scratch installing windows etc again.

I also checked to make sure that both accounts were setup the same directly in browser and also in the bat, I even tried removing access to the bat from the problem account and going through the process again to no avail, checking in Gmail after doing it once in my Gmail settings in the browser says that the bat has permission again.
Next step I tried restoring a Bat backup but it just started the authentication circle again.

No idea what else to try
Cheers
Derek

Edit
Without touching anything, Today I had 3 new emails in the problem account and I can send emails so I tried to send a mail from another account and could not receive it, very strange.
Edited: Derek Greenhalgh - 08 June 2022 23:40:59 (added text)
 
I haven't changed anything, and I can read all emails from my phone. But all of a sudden yesterday, it stopped working in The Bat.

What I did about the time it stopped working was to close The Bat and put the computer in sleep mode before travelling. Nothing strange showed up. But after waking the computer and starting The Bat again, that, I only get this:

!2022-06-08, 08:52:12: FETCH - Server reports error. The response is: -ERR [AUTH] Username and password not accepted.

Any ideas? TIA!
 
Are you do restart of your PC?
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
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George Salnik wrote:
Are you do restart of your PC?
Yes, I did - it didn't help, I'm afraid.
 
I can add that The Bat handles the other non-gmail accounts without problems.
 
Since 7 June 2022, I have the same problem with Gmail.

The log says:
08-06-2022, 13:34:54: FETCH - Connecting to POP3 server pop.googlemail.com on port 995
08-06-2022, 13:34:54: FETCH - Initiating TLS handshake
>08-06-2022, 13:34:54: FETCH - Certificate S/N: 0482A7F3E6AFC07D12D550DEE6F204D7, algorithm: ECC (256 bits), issued from 09-05-2022 09:21:04 to 01-08-2022 09:21:03, for 1 host(s): pop.googlemail.com.
>08-06-2022, 13:34:54: FETCH - Owner: "pop.googlemail.com".
>08-06-2022, 13:34:54: FETCH - Issuer: "US", "Google Trust Services LLC", "GTS CA 1C3". Valid from 13-08-2020 00:00:42 to 30-09-2027 00:00:42.
>08-06-2022, 13:34:54: FETCH - Issuer: "US", "Google Trust Services LLC", "GTS Root R1". Valid from 19-06-2020 00:00:42 to 28-01-2028 00:00:42.
>08-06-2022, 13:34:54: FETCH - Root: "BE", "GlobalSign nv-sa", "Root CA", "GlobalSign Root CA". Valid from 01-09-1998 12:00:00 to 28-01-2028 12:00:00.
08-06-2022, 13:34:54: FETCH - TLS handshake complete
08-06-2022, 13:34:54: FETCH - connected to POP3 server
08-06-2022, 13:34:54: FETCH - connection finished - 0 messages received
 
I have exactly the same problem with my POP3 Gmail accounts!
I'm using TheBat! Version 9.5.1

8-6-2022, 15:48:38: FETCH - Connecting to POP3 server pop.gmail.com on port 995
8-6-2022, 15:48:38: FETCH - Initiating TLS handshake
>8-6-2022, 15:48:38: FETCH - Certificate S/N: 00FB1B6BF2FA43DEA312DB797F4468C59F, algorithm: 1.2.840.10045.2.1 (256 bits), issued from 5/25/2022 9:54:53 AM to 8/17/2022 9:54:52 AM, for 1 host(s): pop.gmail.com.
>8-6-2022, 15:48:38: FETCH - Owner: pop.gmail.com.
>8-6-2022, 15:48:38: FETCH - Issuer: US, Google Trust Services LLC, GTS CA 1C3.
8-6-2022, 15:48:38: FETCH - TLS handshake complete
8-6-2022, 15:48:38: FETCH - connected to POP3 server
!8-6-2022, 15:48:38: FETCH - Server reports error. The response is: -ERR [AUTH] Username and password not accepted.

Can't send or receive email.

[attempted image removed - Daniel]
 
There's a procedure for this:

I changed the receive mail authentication to OAUTH (using Web browser)  - was Regular
then followed the instructions given when I did receive mail for that account.
In the browser, you can copy a authorisation code back into TheBat!
 
Marek Kubis, that looks like another problem, though? It looks as if there are no new messages to fetch (although I guess there are).
 
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Jenny Zonneveld wrote:
There's a procedure for this:

I changed the receive mail authentication to OAUTH (using Web browser)  - was Regular
then followed the instructions given when I did receive mail for that account.
In the browser, you can copy a authorisation code back into TheBat!
Thanks a million, that solved it for me too!

I didn't see your message at first, although I refreshed the browser several times. But now I did.

Thanks again!!
 
https://www.ritlabs.com/en/news/7799/  - comics for all who's come again here.
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
George Salnik, thanks, I found it thanks to Jenny's post above!
 
The OAUTH authentication worked, but...

I have TheBat 10.0.10 up to date as of today. I started having this same problem with my three gmail addresses not fetching into TheBat, since sometime in June 2022. Not able to fetch email. It seems that Gmail keeps being suspicious about TheBat I have dealt with this problem every now and then over the years. But TheBat is the email program that works for me.

I did change the authentication setting through the properties of the gmail accounts in TheBat. the procedure took me to chrome where they give me a code to place in TheBat (If I trusted TheBat). I did it and I could get my email.

But I have some questions...

For how long will this work? Should we all use this method of changing Properties-Recieve mail-authentication-OAUTH (using web browser) for all our gmail addresses from now on?

I would appreciate a comment on this from Ritlabs and the TheBat team or from anybody who knows.

Thank you
 
Vper: I doubt if Ritlabs, or anyone else, is able to predict Google's quirky future behavior.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
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