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Certain emails won't stay deleted
 
I have in both my mail accounts some mails that will not stay deleted and keep coming back, they are no longer on my server as I've checked

I have used the maintenance center, so am out of ideas


any help would be nice

Thanks
 
Are you using imap accounts or pop3 accounts?
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
imap

for info, they always come back unread I delete them, but they do not go into the trash folder, and after a while they will re appear un read again in my inbox

Update : looks like I've sussed it, I emptied the cache, under Folder imap specific and so far so good

thanks
Edited: brookes trevor - 15 March 2013 14:38:04
 
That's because your imap cache has gone corrupt.
Happens sometimes.
The way to fix that is by deleting the cache (while TB is closed down), next time you start TB it'll need a little bit extra time, because the full cache needs to be upd ated, but no online data have been erased.

This is how you clear the cache.
Close TB
Start windows explorer
Go to your mail directory
In your mail directory there is a directory for every account.
The imap accopunts have a subdirectory called IMAP
In that subdirectory you'll see a couple of file pairs with the extensions .TBB and .TBN, delete those
Start TB and everything should be ok afterwards.

If you don't know where your mail directory is located, check it in TB's se ttings:
Options -> Preferences -> System -> Mail Directory
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
Thanks, did it your way as well, now letting it refresh


Thanks
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