Not a user problem, but there's no other forum to ask.

Recently I've posted two tickets on the forum and have had absuloutely zero feedback from Ritlabs.

Anyone here got any idea what's going on? One of these tickets is about the loss of large amounts of my database, and (for me if not Ritlabs) is extremely urgent.

[Later] Well, within a few minutes of my posting this, I got an answer from Alexander Petrari to one of my bug reports. Coincidence? I hope so.