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Hard drive failure, TB now confused on its new drive. Help please!!!
 
I have enjoyed a pretty trouble free life with TB! for many years. I had a hard drive failure the other day and it was irrepearable. I use TB  4.2.44.2 and I have had to temporarily put it on the D: drive whilst reinstalling Windows XP Pro on the C Drive  The Bat produced backup that I set to run every night starts to work, and indeed just using the none database tick boxes all settings and filters are re loadable, but after a minute or two the reading of the 3 gig database backup file ends with an unable to read error. Luckily I had the TB database on the D: Drive and the database was manually copied to a fresh TB install. Now it sort of works, but it tries to create a second */Mail/Zen Account structure. It also shows two lots of View modes, and these are flaky, sometimes not doing what they should. It seems TB is confused as to where everything resides now, or something is corrupted. Is there a way to fix this? I am suspecting a registry issue, or a settings file in the root of the mail directory issue. I also sometimes get exception errors in the bat.exe file  when changing View Modes. Filtering sill works fine. Another clue may be that using the Shift /Alt
/Control/L command to find lost folders will sometimes produce a second mail folder diplay, of empty folders, that then upd ate with new mail, instead of the original mail folders. I don't mind re creating View Modes, but would hate to lose the big array of working filters or the databases themselves. What should I look for, rename, or delete to try and get TB understanding where things are again please?

I am told TBS's internal backup and restore mechanism isn't very roust and this is the third time backups have failed to be read properly in about as many years. Trouble is you don't know until it's too late. I have been told of one app to use to just backup the basic file structure, ignoring that it's a mail application, but that presumably won't back up TB!'s registry settings. What are others using? is V5.* any more robust in the backup / restore department? I don't need additional features or IMAP so would rather stay with what I know. Thanks for reading this long mail. I really need to get TB! back on track as soon as possible, all help sincerely appreciated. I am sure the Accounts - Properties - Files and Directories are se t correctly, pointing at the right places.
Edited: Chris Wilson - 11 October 2013 13:56:05
 
I back up every night with a backup program that copies everything to another drive and maintains backups of changes and deletes for a configurable number of times or days (10 in my case)
If you re install the bat to C: and manually point it to the data directory on D: it SHOULD pick it up and be good to go. I have done that 3 times in the last month, this morning being the most recent. You will lose some of your customizations (shortcuts, toolbars etc) but it worked that way on windows 8 x64
 
Thanks very much Rick. In the end I removed all TB installs and then went into the registry and removed all references to Rit(labs) and The Bat i could find. Rebooted, and reinstalled TB afresh on the C: Drive. Amazingly this time the restore form the previously faltering backup completed. I did it recalling an old post from someone saying they got it to work in stages. First the messagebases. then the dictionaries and other options, then the setup or whatever the box is called. I then had a working TB!. Albeit the View modes were still duplicated, presumably they were so in the backup file. That was easily fixed. Finally I restored the attachments, which I keep remotely from the messages (is this a good idea?....). This faltered around 75% :( It was at a file which it said it couldn't read called "prices.jpg". I thought about it for a while and renamed an existing photo on the PC as "prices.jpg" and manually added it to the Attachments directory in TB. Then the restore of the attachments from the backup file worked to 100%!! Amazing :) One strange thing was a folder in my original set up of The Bat - Mail called "cache" that a HUGE HUGE number of files in it. Is that normal? What are they and should this folder just grow and grow in size? Been a headache, but all seems to work fine now. Just considering my options for none internal to TB backup applications. I no longer trust its own own, to be frank. Any other suggestions as well as Second Copy another TB user has recommended? Many thanks Rick, you are a great asset to this community and it's much appreciated.
Edited: Chris Wilson - 12 October 2013 16:09:51
 
I clear the cache folder every night. I keep attachments in the emails and downloaded images go to a flder named "imgfiles" which get cleared out every night. If you are on dial up, you may just want to delete files older than x number of days but if you have broadband just clean them out before you backup. I have it added to Ccleaner so it does it automatically
I back up to another drive with Allways Sync which is pay for - but here is a list of free backup software
http://www.techsupportalert.com/content/more-free-backup-software-recommendations-reviews.htm

Get something that will make incremental backups and save changes and deletes. I keep 10 days worth of email changes and deletes. Winzip Pro will do a good job as will Winrar and I think the free 7zip can be set up to do backups too

Also the cache and imgfiles folders - zip up the contents and put it on your desktop until you see that it is ok (and the bat runs faster).  

I am glad you got it sorted out
 
Thanks again Rick. Sorry, but still not 100% sure what the cache folder is for and what's in it... :( Sorry to be a bit dense :)  Is it safe to delete the files within it at any time?
 
If you are on a fast connection - YES. I clean them every night. Think of it as the Bat's scratch pad
Try closing the Bat and just zip them up or copy the folder to the desktop, clean the one in the data folder, them then reopen the bat and see what happens? (besides the Bat starting faster) Currently I have nothing in the cache and it has been up all night and into the afternoon
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