key.id issue

Please ensure that your data directory from the V5 to the V6 is the same and then also that the requisite file ikey.id is present in the mentioned directory.

I suspect that you (or someone else) might have inadvertently changed the path to the data directory.

The default path to the data directory is:--
C:\Users\YourProfileName\AppData\Roaming\The Bat! Pwd\ikey.id

cheers,
^ _ ^
Battie
----------------------------------------------------------------------------------------
Windows 8.1 Pro (64-bit) | The Bat! Pro 6.0.12.0 | MailWasher Pro 7.3.0 (Beta)

Products

Support

News

Company

Community

Ulas Cogendezoglu User Posts: 1 Rating: 0 Authority: 0 Joined: 05 December 2013	#1 0 05 December 2013 08:25:21 Uninstalled 5.x version today to try 6.x version but I can't run the new installed 6.x because it cant find key.id file. How can I fix or bypass this?

Rick G Guru Posts: 774 Points: 2063 Rating: 47 Authority: 47 Joined: 23 July 2006	#2 0 08 December 2013 04:56:07 It will run and let you in. Then just copy the key from the registration email and go to HELP / ENTER REGISTRATION CODE

Battie Master Posts: 197 Points: 177 Rating: 4 Authority: 4 Joined: 10 May 2009	#3 0 08 December 2013 07:27:12 Please ensure that your data directory from the V5 to the V6 is the same and then also that the requisite file ikey.id is present in the mentioned directory. I suspect that you (or someone else) might have inadvertently changed the path to the data directory. The default path to the data directory is:-- C:\Users\YourProfileName\AppData\Roaming\The Bat! Pwd\ikey.id cheers, ^ _ ^ Battie ---------------------------------------------------------------------------------------- Windows 8.1 Pro (64-bit) \| The Bat! Pro 6.0.12.0 \| MailWasher Pro 7.3.0 (Beta)