I've added an email account which uses Startcom as SSL certificate authority. TB keeps popping up a warning that there is no certificate, and won't let me install one, because the option is grayed out.
I've copied the *.crt certificate file fr om another email client I was using. Can anyone tell me wh ere I should put it so that TB will recognize it, install it, and stop flashing up a warning?
Sometime the bigger problem is that the server doesn't send any certificate!!!! so also having the right certificate loaded do not solve this problem. (I know the problem is not the bat! but the server, but we have also to consider that for this problem a lot of the bat! users leave the bat to another client!......)
In my opinion to solve the problem (and It is a BIG PROBLEM, -just see the lot of post of this forum-) the developer of the bat! have to add at the pop-up message an option like:
" DO NOT ASK ME AGAIN "
Are there here some developer that can add this feature at the next version of the bat! ???
The part you are interested in is: "There is no need to change the configuration of The Bat! because the cause of problem is the loss of validity of the certificate fr om GlobalSign Root CA, which quite often occurs as a principal in the paths of certification. Certificate expired on 28/01/2014, but it's new.
1 Download the new certificate file (. Crt), available at http://secure.globalsign.net/cacert/Root-R1.crt 2 Open the address book in The Bat! 3 Choose a Trusted Root CA certificates 4 Search the database entry "GlobalSign Root CA" and open the entry 5 In the "Certificates" button "Remove" to remove the old certificate valid until 28.01.2014 6 Import the new certificate from the downloaded file. "
I followed this procedure and it does indeed correct the expired certificate problem. Don't forget to switch back to TB internal certificate processing. ------- In my experience you have to first get the certificates from the email provider or elsewh ere, then dig around a bit,in the settings and import everything in sight. I have vague memories of doing something advanced, then something easy, in order to get round the greyed out buttons. Sorry I cannot be clearer.