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david kirk wrote: I see that post as disingenuous. RIT is like other companies. A bug found in a prior version is not fixed. Microsoft doesn't provide fixes for XP, Adobe doesn't provide fixes for Photoshop 2014 (since current version is 2020), and RIT doesn't fix version 8 and prior versions when the supported version is number 9. What you get by subscribing to current version is protection for unanticipated actions by others that causes email to not work. It appears you are one of those who were/are angry that a gmail change causing a problem with older versions wasn't fixed for free. That is why there are upgrades - to stay supported. The 'good news' in all this is that a user of TB! who stays current can rest assured that the client will work. TB! has a focus on security and that was the issue with the gmail change. If a user does not care about that, then the user is better served by using other email clients, such as Thunderbird.
david |
I am not hypocritical in the above statement. Really. Perhaps a little bit malicious

I'm just trying to explain to OP that he should make an informed decision. If he is aware of the licensing/price/upgrade policy, he will not become one of the angry/ outraged "
will-be-former-user".
AFAIR (but can't give actual example, I was stopped watching bugs-list a years ago) there were bugs in minor versions, left unfixed, until new version become ready to sale.
You mention other software company's (is this "
whataboutism"?), OK., let's go.
Look at MS, which cannot be suspected of money-aversion, they released Win10 in 2015.
They admittedly ended support for Win7 without SP 1 in April 2013, but SP's were free of charge, support (i.e. security patches) for common users ended in January 2020.
Even after releasing Win10, MS offered cumulative patches for Win8, basic support for Windows 8.1 ended in January 2018. They say security patches will be released until January 2023.
But forget fixing bugs, releasing updates. That's useless, needless debate. We are talking about proprietary software, These are not community projects. RT sets the rules, bears the consequences, we vote with money. Simple.
And I don't want to land in bucket of complains.
Acolytes (or realists) says:
"gmail problem" is not RT fault, it's Google cause. And that's true!
G is playing games with alternative mail clients for obvious reasons, to purge them, to make users to use only google toys. That's obvious.
TB! problems with Gmail are not only noways case, AFAIR there were similar problems with previous versions, problems caused by google, not RL. The solution was, as a rule, an upgrade.
So privately I stayed with version 6.8.8 and just don't use TB! to gmail.
My point is:
TB! is OK, but not for all mail services, especially not for gmail, be careful, be aware, you will be glad user knowing what to expect.