Search  Rules  Login
TheBat English » The Bat! - Configuring the E-mail Client
Pages: 1
RSS
Very slow to open attachments
 
#1
0  
Hello I have the last version of the Bat

It happens quite often that the Bat is VERY slow to open attachments (pdff, word, etc). It can last between 30 seconds and 5 minutes!

Even if I restart the bat nothing change. The only solution is to reboot.... Any idea?
 
 
 
#2
0  
Is your TEMP folder on an external drive or on a network or cloud drive?
Does your system have any external drives (which may be sleeping due to energy conservation policies)
Is your anti-malware software interfering?
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#3
0  
I don't think that the TEMP is on an external drive. How can I locate the TEMP file that the bat is using?

I have 2 external drives for back up but don't think it should interfere
 
 
 
#4
0  
>> It happens quite often that the Bat is VERY slow to open attachments (pdff, word, etc).
Are we talk about IMAP box and not downloaded automatically attachments?
If yes, why not download them? For example I do have always "get entire messages for the new letters (unread). And not mark them as "read messages" automatically.  

https://content.screencast.com/users/george2534/folders/Snagit/media/60877560-b4b8-43d6-b8d7-fc17aa9474e3/10.30.2020-22.57.jpg
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
 
 
#5
0  
Quote
I don't think that the TEMP is on an external drive. How can I locate the TEMP file that the bat is using?

It uses your system's TEMP folder. By default on Windows 10 that is C:\Windows\Temp but you may have changed it or you may be using a different operating system.

Quote
I have 2 external drives for back up but don't think it should interfere

The easiest way to tell is to disconnect them and see if the problem still exists.  External and network drives that have gone into energy savings mode are a common cause of delays. Even when you are not actively using them, there's a variety of applications and services that may try to check on them in the background (e.g. disk indexing, antivirus, backup, etc), sometimes freezing the whole system until a time-out occurs if the drive is hibernating.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#6
0  
Quote
George Salnik wrote:
>> It happens quite often that the Bat is VERY slow to open attachments (pdff, word, etc).
Are we talk about IMAP box and not downloaded automatically attachments?
If yes, why not download them? For example I do have always "get entire messages for the new letters (unread). And not mark them as "read messages" automatically.  

https://content.screencast.com/users/george2534/folders/Snagit/media/60877560-b4b8-43d6-b8d7-fc17aa9474e3/10.30.2020-22.57.jpg
Hello George. This is probably the main reason. With all my accounts I always select the "get entire message" option. But with this account, it's impossible. If I do that, I cannot read the message because The Bat is always trying to download messages queueing them.... And while it tries to download I cannot read anything... I have tried to leave the Bat downloading for a few days but at the end it hangs or crash...  I just tried to allow up to 45 connections but nothing changes... It's a big gmail account with 68 giga of messages... Any idea?  
 
 
 
#7
0  
>> It's a big gmail account with 68 giga of messages... Any idea?  
Do not store in an inbox all that "giga", send to some archive folder and stay with last 6 months of messages (near to 10000).
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
 
 
#8
0  
Thanks but it's quite disappointing if the Bat can stand only 6 months of mails....
 
 
 
#9
0  
>> but it's quite disappointing if the Bat can stand only 6 months of mails....
That's how I use it IMAP boxes on my side. You can store more, but I do prefer no more 6 months or 10000 emails. Many IMAP-emails support isn't best side of TheBat! (IMHO).  For many emails I do prefer "old friend" — POP3.
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs). https://belrus.biz/vendors/ritlabs.html
 
 
 
#10
0  
Quote
Daniel van Rooijen wrote:
It uses your system's TEMP folder. By default on Windows 10 that is C:\Windows\Temp but you may have changed it or you may be using a different operating system.
The system TEMP folder is more likely to be C:\Users\<user name>\AppData\Local\Temp\, which is hidden by default.
Edited: DrTeeth - 03 November 2020 18:25:23
 
 
 
Pages: 1