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Images NOT printing to PDF, Only "some" images are included in PDFs
 
#1
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I tried to print the SENT message to pdf and also the BCC'd mail to myself, same result.  2 of the 3 images don't show up.

Is there a fix?

Thanks,

Christine

-- I remembered that I struggled with that before and redirecting to gmail works, HOWEVER, it's not a good solution because these are exhibits in court and I need to show the actual recipients of the emails, not my gmail account.
Edited: Christine Baker - 20 September 2022 03:19:08 (update)
 
 
 
#2
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Which versions of The Bat and Windows?

Are the images included with the HTML message (as attachments) or do they come from elsewhere on the internet?

How do you print the image -- describe your steps from launching The Bat.

Have you tried printing the message from a web browser? Export message.html and the attachments to the same folder and open message.html in your browser.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#3
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I downloaded Thunderbird and that worked GREAT!

Was a lot less work than doing this:
Quote

How do you print the image -- describe your steps from launching The Bat.

And this:
Quote

Have you tried printing the message from a web browser? Export  message.html and the attachments to the same folder and open  message.html in your browser.

Am "still" using the TB, at least for now, and if anyone else solves the problem of the missing images I'd like to hear about it!

THANKS!
Edited: Christine Baker - 22 September 2022 01:45:04
 
 
 
#4
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Quote
Christine Baker wrote:
Am "still" using the TB, at least for now, and if anyone else solves the problem of the missing images I'd like to hear about it!

I'm happy you found a solution using another e-mail client, but if you don't provide more detailed information there is a slim chance that someone will find a solution for TB.

Having said that, a possible culprit could be the buggy new HTML editor since you mentioned that the problem is with sent messages. If this is the case, downgrading to a version with the old editor may help (probably only for messages sent using the old version, though). Or waiting for a new TB release where the old editor could be reintroduced, as was hinted somewhere in this forum before.
 
 
 
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